Associate I, Licensing

Acrisure•Grand Rapids, MI

8d•Onsite

About The Position

The Associate I, Licensing initiates regulatory affairs submissions as directed by senior team members and maintains day-to-day regulatory documents in an organized, timely, and confidential manner. The role stays informed of multi-state requirements and completes necessary reports, while providing precise administrative support to meet business needs. It follows established procedures in a specialized area under direct supervision, with little autonomy to deviate from assigned tasks, and exercises judgment within defined procedures and policies. The role supports insurance licensing and continuing education activities, including assisting agency partners and managing the affiliation of individual licensees with Acrisure agency licenses. It also provides agent and carrier support through written and oral communications. Candidates should be comfortable working on-site to support collaboration, team leadership, and cross-functional partnerships.

Requirements

Strong computing skills, including Microsoft Office and specifically Excel.
Ability to work independently after receiving instructions and guidance, while engaging frequently with team members.
Strong problem-solving capacity.
Self-motivated and driven.
Effective written and oral communication skills.
Willingness and ability to work overtime, particularly between September and December.
At least one year of experience in a customer service and/or administrative role.
Ability to multitask in a fast-paced environment.
Comfort with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

An associate degree or higher; equitable work experience will also be accepted.
Enrollment in a degree program pursuing an associate degree or higher in accounting, business administration or general business, insurance, legal studies, or a comparable field.
Insurance licensing experience or accounting experience.

Responsibilities

Initiates, organizes, tracks, and maintains insurance licensing information and continuing education documentation with agency partners.
Provides agency partners with hands-on, one-on-one guidance and assistance in meeting licensing and continuing education requirements.
Maintains confidentiality when handling sensitive information and assigned tasks.
Manages the affiliation of individual licensees to Acrisure’s agency licenses as part of mergers and acquisitions and daily operations.
Provides agent and carrier support and assistance through written and oral communications.
Maintains day-to-day regulatory documents in an organized and timely manner at the direction of the team.
Supports team success through effective and accurate administrative assistance and maintains current knowledge of team responsibilities and functions.
Resolves limited and non-routine problems as required.
Maintains awareness of immediate team members’ roles and work functions.