Associate HR Business Partner

Bagel Brands•Brooklyn Center, MN

1d•Hybrid

About The Position

As the Associate HR Business Partner (HRBP), you will work closely with the HRBP to be a strategic partner for leaders in the field and to provide effective HR support for team members throughout their employment experience. You will accomplish this by providing consistent execution of HR practices, guiding leaders through performance management, and managing HR tasks using policies, data, and resources. Your role includes prioritizing tasks, setting deadlines, communicating progress, addressing improvement opportunities, and adapting to changes. You will be successful in this role if you have an exceptional ability to work both independently and collaboratively to identify trends and adapt to the changing needs of the business to support and ensure they operate efficiently. You will be proactive in planning, thrive in ambiguity, be an excellent problem-solver, have attention to detail, and have strong organizational skills.

Requirements

2-4 years of Human Resources experience
Strong proficiency with technology, Microsoft software (Word, Excel, PowerPoint, Outlook), and HR systems
Knowledge of federal, state, local labor and employment laws and HR/talent management best practices
Ability to travel to coffeehouse locations as needed
The ability to manage, analyze, interpret, and communicate data effectively and responsibly to drive business outcomes
Collaborate with team members, other HR teams, and various business units within the organization.
Excellent verbal and written communication skills for effective interaction with all organizational levels.
Strong reasoning, analytical, problem-solving, and decision-making skills
Ability to build effective relationships with team members at all levels to evolve the business
Agility, sound judgment, independent thinking, follow-through, and initiative
Motivated self-starter, able to function with minimal supervision
Strong attention to detail with a high level of accuracy
Ability to efficiently identify and solve moderately complex issues
Strong organizational skills are necessary in working with business leaders, HR Partners, and team members
Maintain confidentiality of team member information and adhere to data protection guidelines and best practices.

Nice To Haves

HR Certification (PHR, SPHR, etc.)
Experience in the retail, QSR, or fast casual restaurant industry
Bachelor’s degree in human resources or equivalent experience

Responsibilities

Manage daily HR functions by executing processes, systems, tasks, and initiatives; and research and address employment-related solutions for team members and leaders.
Build strong relationships with field leaders to understand operational needs and workforce challenges.
Deliver high-quality and consistent service as a subject matter expert in HR processes, providing guidance and support to team members and leaders to make them successful.
Support the execution of HR cyclical processes, including open enrollment, goal setting, year-end, engagement surveys, and merit cycles.
Support talent management programs and initiatives, including workforce planning, career pathing, performance management, and talent reviews.
Partner with leaders to identify and develop high-potential team members, ensuring a strong talent pipeline for future growth.
Set service level commitments and drive continuous improvements by addressing root causes and scaling solutions with company growth.
Identify and enhance processes by facilitating communication and recommending program improvements and training needs based on case management analysis.
Provide on-site and virtual HR support, including regular coffeehouse visits as required.
Advise leaders and team members on employee relations issues, including performance concerns, attendance, conduct, and workplace conflicts.
Conduct or support investigations related to team member complaints in partnership with HR leadership and Legal, as needed.
Promote a positive team member experience and reinforce company values across coffeehouse teams.
Interpret and apply HR policies, procedures, and employment laws consistently across field locations.
Support compliance with federal, state, and local employment regulations.
Assist with audits, reporting, and documentation related to team member lifecycle events.
Leverage HR metrics and dashboards to identify trends related to turnover, engagement, attendance, and performance.
Provide insights and recommendations to HR leadership and field managers based on workforce data.