Associate Global Specialist

WTW • Chicago, IL

1d • $80,000 - $90,000 • Hybrid

About The Position

Willis Towers Watson’s Multinational Client Management team is an industry-leading brokerage team built to drive a more effective process and outcome for complex global insurance placements. By focusing best-in-class talent on our client’s most complex risk issues, Willis Towers Watson can deliver risk solutions which optimize Total Cost of Risk. We are seeking a Global Specialist for our Multinational Client Management practice who will be responsible for assisting the broader client service and brokerage teams in the advisory, development, implementation and coordination of complex international programs.

Requirements

• Active insurance license required (or ability to obtain and maintain)
• Bachelor’s Degree from an accredited college or university; international business or finance preferred
• Proficiency in Microsoft Office Suite with a strong command of Excel
• Qualified candidates will be those who demonstrate the following skills: effective verbal and written communication, time management and prioritization, strong attention to detail, customer service capabilities and commitment to personal growth
• Demonstrated proficiency in leveraging approved AI-enabled and digital tools to improve productivity, workflow efficiency, knowledge sharing, and client outcomes.
• Sound judgment in evaluating AI-generated outputs for accuracy, relevance, compliance, and business impact.
• Understanding of Responsible AI principles, including data privacy, information security, transparency, risk management, and ethical AI use.
• Commitment to continuous learning, emerging technologies, and AI adoption initiatives.

Nice To Haves

• Active Broker’s license preferred.
• Insurance industry experience: 2-5 years preferred but not required
• Proficiency in foreign language(s), a plus

Responsibilities

• Develop a deep understanding of the clients’ business, strategic priorities, risk strategies, and risk management needs.
• Advise clients on global risk strategy, optimum program structure, and geographical nuances and regulations impacting their risk decisions.
• Package and present client risk exposures to insurer community to implement best coverage and program implementation.
• Design & negotiate non-US Casualty program placements; including coverage expertise and program service standards.
• Ability to complete a high volume of detailed work including certificates and policies accurately and efficiently. Must have strength in gathering, analyzing and tracking large scale data.
• Competency to build technical industry knowledge, establish an understanding of the international marketplace, and help the brokerage team evaluate clients’ international exposures.
• Communicate with international network on service of global programs. Maintain primary ownership of communication flow between network, State-side brokerage team and the client.
• Review appropriate binding documentation and aide in development of quote comparison. Supervise invoicing process, coordinating delivery of documentation globally and monitor payments to avoid policy cancellation.
• Assume ownership of professional development, continuously seeking opportunities to broaden technical insurance expertise.
• Keep abreast of changing market conditions and informs team members and/or clients of major developments affecting various types of coverage.
• Maintain, execute and resolve open items lists on a variety of projects for assigned clients.
• Manage a Multinational Book of Business relative to the Multinational Client Management model as follows: Associate Global Specialist: First point of contact and day-to-day management of solutions-based resolution and anticipation of client needs on Corporate Basic and Complex Corporate clients; Secondary contact as directed by the primary or Sr. on Large & Complex as well as Jumbo level clients, managing open items, CSS oversite and day-to-day tasks touching both clients and markets. Estimated size of book 20-30 clients

Benefits

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level