Associate Field Service Technician (H)

Munters•Tucson, AZ
•$30 - $39

About The Position

Munters is seeking a hands-on Field Service Technician to troubleshoot, repair, and maintain commercial and industrial dehumidification equipment at customer locations. The role involves working independently, solving technical problems, and delivering excellent customer service while supporting Munters energy-efficient climate solutions. This is a highly mobile position requiring approximately 80% travel, including air travel and overnight stays that may last several days. The role may include participation in an on-call rotation, occasional weekend or holiday work, and outdoor work in varied weather conditions. Work may take place at heights of six feet or more and requires proper use of ladders, fall-protection equipment, and other required personal protective equipment.

Requirements

  • Three to five years of experience in commercial or industrial HVAC, or a combination of relevant work experience and HVAC/R vocational training.
  • Experience working with HVAC and refrigeration systems and components.
  • Basic knowledge of electrical schematics.
  • Strong diagnostic and troubleshooting skills.
  • Clear written and verbal communication skills.
  • Ability to work independently and provide a high level of customer service.
  • Ability to obtain CFC certification within 90 days of employment.
  • High school diploma or equivalent.
  • HVAC school, trade school, or equivalent technical training.

Nice To Haves

  • Commercial or industrial HVAC/R experience.
  • PLC experience.
  • EPA Universal Section 608 certification.
  • CFC license or certification.
  • Additional technical or trade-school training.

Responsibilities

  • Travel to customer sites to service and support Munters equipment.
  • Diagnose equipment issues and complete necessary repairs.
  • Perform preventive maintenance and troubleshooting.
  • Train customers on the safe and effective operation of standard Munters equipment.
  • Prepare clear, detailed field service reports.
  • Communicate professionally with customers in person, by phone, and in writing.
  • Identify opportunities to support customers with additional service or equipment solutions.

Benefits

  • Competitive compensation.
  • Health, dental, and vision insurance.
  • Vacation and paid time off.
  • A 401(k) retirement plan with employer matching.
  • Professional development opportunities.
  • Tuition reimbursement and conference attendance opportunities.
  • Company-sponsored events and team-building activities.
  • Modern equipment and tools to support your work.
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