Associate Field Service Technician

ABB•Columbus, OH
•$53,500 - $85,600•Hybrid

About The Position

This position reports to the Regional Service Manager and is responsible for Demand Field Service in Process Automation Energy Industries Service. DCS Associate Field Service Technicians perform service in accordance with ABB standard processes, quality standards, and safety guidelines. You will be in close cooperation with customers and other ABB teams, supporting the technical point while delivering quality service. The work model for the role is Hybrid. This role is contributing to the Process Automation, Energy Industries Division.

Requirements

  • High School diploma and comparable military technical training.
  • Must be willing to maintain overnight travel of 80%.

Nice To Haves

  • A minimum of 1 years of relevant experience is preferred.
  • A special combination of education and experience and/or demonstrated accomplishments will be considered.

Responsibilities

  • Performing entry level field service tasks, identifying technical issues, and performs analysis through remote or on-site activity in service categories and products.
  • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
  • Executing work on a first-time right approach with customers, and ensuring the job is done on time and as per quality standards.
  • Troubleshooting simple equipment failures and making recommendations to avoid such issues in the future.

Benefits

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave – up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)
  • ABB provides 11 paid holidays.
  • Vacation is provided based on years of service for hourly and non-exempt positions.
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