Service & OF - Field Service

Elekta•Atlanta, GA

8d•Onsite

About The Position

Elekta is seeking a customer-focused Associate Field Service Engineer to perform mechanical and electronic repairs in a timely manner while meeting administrative requirements. This role demands the highest level of professional representation of the company to customers and requires undivided support of company projects, programs, and policies. The position is based in Kirksville, MO, and requires the candidate to live in or relocate to the area.

Requirements

Associate Degree or equivalent experience preferably in Electronics, Physics or an associated discipline.
Good electro-mechanical aptitude.
Computer literate.
Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.
A good understanding of Good Manufacturing Practice, including ESD requirements.
Effective written and verbal communication skills.
Exceptional customer service skills.
Ability to represent the organization in a professional and positive manner.
Ability to organize and prepare reports.
Must be willing to travel and work unsociable hours.
Uphold the Elekta’s philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of our organization.
Must maintain an active driver’s license in the home state.
Must be able to read, speak, write and comprehend the English language.

Responsibilities

Perform low risk troubleshooting and repairs on the designated modality with a 50% success rate of diagnosing the problem while working within the escalation procedure.
Perform supervised calibrations and preventative maintenance on their designated modality.
Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.
Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation.
Read, analyze, interpret and follow signal flow on blueprints, schematics, and wiring diagrams.
Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paper work as assigned.
Parts inventory management.
Provide product feedback to home office.
Maintain all company-leased equipment, including company automobile, parts, and tools.
Perform other related duties as assigned or requested.
Incorporates Elekta Values into all department functions and responsibilities.
Adhere to all Elekta directives, policies and procedures.