Associate Field Sales Account Executive - Bay Area SF North

The RealReal•Remote - Bay Area, CA

2d•$60,000 - $70,000

About The Position

The Associate Luxury Resale Advisor is a sales role at The RealReal focused on growing new business and reactivating lapsed consignor relationships. The advisor acquires luxury goods from new clients, reconnects with past consignors, and develops a book of business through relationship building, prospecting, and personalized guidance on what and when to consign. The role requires an entrepreneurial, results-oriented approach, adaptability, and a strong interest in luxury brands, fashion, and sustainability. The position provides a high-touch client experience, including in-home consultations, contract reviews, pricing guidance, and coordination of item pickup and shipment to the company’s e-commerce centers. The advisor partners with Retail and Consignor Relations teams and uses CRM and digital tools to manage leads, pipeline activity, and performance. More than 70% of the role is spent in the field, and the employee must be able to travel more than 70% within the assigned market. The role requires a 40-hour workweek with occasional off-hours.

Requirements

Technological proficiency and comfort using CRM systems and digital tools to manage a pipeline and drive performance.
Self-starter with an entrepreneurial mindset and ability to adapt quickly to shifting priorities.
Motivation to take ownership, grow, build a book of business, and continuously improve performance.
Results-oriented and comfortable working independently in a fast-paced, field-based environment.
Ability to build rapport and earn trust, and to communicate effectively about high-value goods or services with discerning clientele.
Strong relationship-building, organizational, and problem-solving skills, with excellent verbal and written communication.
Customer-obsessed and passionate about luxury, fashion, and sustainability.
Willingness and ability to travel more than 70% within the designated market.
Ability to commit to a 40-hour workweek with occasional off-hours.
Must reside in the assigned territory.
Valid driver’s license, except in the Manhattan, Brooklyn, and Chicago markets; compliant insurance and driving record.
Ability to lift up to 25 pounds as needed.
Regularly able to sit, use hands to finger, handle, or feel, and talk or hear; occasionally able to stand, walk, reach, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell. The role also requires occasionally lifting or moving up to 10 pounds and close vision.

Nice To Haves

Salesforce or similar CRM proficiency.
Prior experience selling luxury goods and/or high-end services.
Strong understanding of fashion trends and the luxury market.

Responsibilities

Engage new, inactive, and prospective clients through daily outreach and in-home appointments to drive consignment activity.
Develop networking and outreach strategies to attract new consignors, reactivate lapsed relationships, and generate repeat business.
Source leads, reactivate lapsed consignors, and convert marketing-qualified leads into active consignors.
Use tools such as Salesforce to manage pipeline activity and sales opportunities.
Meet or exceed monthly quotas and performance metrics for new business, reactivation, and revenue growth.
Provide a high-touch, white-glove client experience that builds satisfaction, trust, and long-term engagement.
Present and review consignment contracts, set pricing expectations using internal tools and luxury market expertise, and guide clients through the process.
Partner with Retail teams to support sales growth and collaborate with Consignor Relations to address and resolve client concerns.
Acquire luxury consignment items and coordinate item pickup and shipment to The RealReal’s e-commerce centers.
Spend the majority of working time in the field cultivating client relationships and securing consigned items through in-home appointments.