Associate Field Engineer

Diversified•Boston, MA
•$78,300 - $99,700

About The Position

The Associate Field Engineer is an entry-level position supporting on-site commissioning and system validation. Under direct supervision, the role assists with configuration, testing, and troubleshooting while learning company standards, tools, and processes and developing hands-on skills in audiovisual (AV) and basic networking systems. It is a foundational step toward more advanced engineering roles. The role is based in the New England area and involves working on-site, including on active construction or commercial sites, with a willingness to travel. The Associate Field Engineer works with field teams to support project delivery and client satisfaction.

Requirements

  • Demonstrated interest in AV or technical systems through education or hands-on experience.
  • Ability to follow directions, work in a team, and learn quickly.
  • Basic understanding of signal flow and AV system components.
  • Audinate Introduction to IP Networking for AV Systems certification, or ability to obtain it.
  • Extron AV Associate certification, or ability to obtain it.
  • Strong work ethic and attention to detail in field settings.
  • Willingness to travel and work on active construction or commercial sites.

Nice To Haves

  • AVIXA Recognized Technologist Certificate.
  • Proficiency with Microsoft Office 365.
  • DSP certification from one or more of the following manufacturers: Biamp, QSC, or BSS.
  • Control certification from one or more of the following manufacturers: QSC, Extron, or Crestron.
  • Prior experience working with AV systems, IT hardware, or low-voltage installations.
  • Familiarity with cable termination, racking, or basic system wiring.
  • OSHA-10 or other safety certifications.

Responsibilities

  • Assist more advanced field engineers with system commissioning, validation, and testing.
  • Follow documented procedures for AV equipment configuration and commissioning.
  • Perform basic troubleshooting of AV and IP-based network systems.
  • Maintain organized documentation of field observations and testing results.
  • Prepare tools, test equipment, and materials for field use.
  • Follow safety procedures and project protocols while working on-site.
  • Participate in training to build technical knowledge and familiarity with systems.
  • Collaborate with field teams to support successful project delivery and client satisfaction.

Benefits

  • Multiple medical plan options.
  • HSA and HRA company contributions.
  • Dental coverage, including orthodontic benefits, and vision plans.
  • Company-paid basic life and AD&D benefits.
  • Short-term and long-term disability insurance.
  • Employee Assistance Program (EAP).
  • Three weeks of paid time off, plus company holidays and floating holidays.
  • 401(k) with company match.
  • Paid maternity leave.
  • Healthcare and dependent care Flexible Spending Accounts (FSA).
  • Voluntary benefits including critical illness, hospital indemnity, accident insurance, pet insurance, homeowners and auto insurance, supplemental life and AD&D coverage, and legal services.
  • Commuter benefits.
  • Competitive compensation.
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