Associate Facilities Manager

EMCOR Facilities Services, Inc.•Waltham, MA

30d•Onsite

About The Position

The Associate Facilities Manager supports the day-to-day operation, maintenance, and reliability of campus-wide building systems and infrastructure. Working under the direction of the Facilities Manager, this role is responsible for coordinating maintenance activities, overseeing vendor-contracted services, supporting facility improvement initiatives, and ensuring critical building systems operate safely and efficiently. The Associate Facilities Manager serves as a key liaison between internal stakeholders, service providers, and facilities personnel, helping to maintain operational continuity across office, laboratory, and support facilities. This position requires strong technical knowledge, effective communication skills, and the ability to respond quickly to operational and emergency situations while supporting a high-performance facilities management program.

Requirements

Associate or Bachelor's degree in Facilities Management, Engineering Technology, Building Operations, or a related discipline.
Experience supporting laboratory, pharmaceutical, biotechnology, healthcare, higher education, or research facilities.
Familiarity with Building Automation Systems (BAS), Energy Management Systems (EMS), and computerized alarm management platforms.
Experience with contractor management programs and preventative maintenance planning.
OSHA 10 or OSHA 30 certification.
Ability to read and interpret documents such as safety rules, operating maintenance instructions and procedure manuals.
Ability to write routine reports and correspond accordingly.
Ability to speak effectively before groups of customers or employees of an organization.
Knowledge of Environmental Health & Safety (EHS) requirements within office and laboratory settings.

Responsibilities

Coordinate, schedule, and oversee preventative, predictive, and corrective maintenance activities for building systems and mechanical equipment under vendor service contracts.
Support the execution of maintenance programs across campus facilities under the direction of the Facilities Manager.
Monitor equipment performance and work with service providers to ensure timely repairs and proactive maintenance.
Review maintenance reports, service records, and inspection results to verify completion and quality of work.
Assist in identifying system deficiencies and recommending corrective actions and long-term solutions.
Manage daily interactions with contractors and service providers supporting HVAC, electrical, plumbing, controls, life safety, and specialty building systems.
Ensure vendors perform work in accordance with contract requirements, safety procedures, and site-specific standards.
Coordinate vendor scheduling and access while minimizing disruption to building occupants and operations.
Monitor contractor performance and provide feedback to the Facilities Manager regarding service quality and contract compliance.
Support vendor invoicing, service documentation, and performance tracking activities.
Perform routine facility inspections and maintenance walks to assess building conditions and identify operational concerns.
Submit, track, and complete work requests through the facility management system.
Coordinate corrective actions to address facility deficiencies, occupant concerns, and operational issues.
Support campus upkeep by proactively identifying maintenance, appearance, and infrastructure needs.
Assist with short-term facility improvements, repairs, and operational enhancement projects.
Monitor Building Automation Systems (BAS), energy management systems, and alarm monitoring platforms across the campus.
Investigate and respond to system alarms, equipment faults, and operational anomalies.
Coordinate troubleshooting and resolution activities with internal teams and service providers.
Document alarm responses and maintenance activities in accordance with facility procedures.
Assist with controls optimization and system performance improvements.
Collaborate with Facilities, EHS, Security, IT, Laboratory Operations, and other stakeholders when maintenance activities require multi-department coordination.
Communicate maintenance schedules, operational impacts, and project updates to affected groups.
Provide daily status updates and operational communications to the Facilities Manager and Facilities Team.
Support tenant, occupant, and client requests by ensuring timely follow-up and issue resolution.
Respond to facility emergencies and urgent operational issues involving HVAC systems, electrical systems, alarms, water leaks, equipment failures, and other critical infrastructure.
Support emergency response efforts and business continuity initiatives.
Coordinate emergency vendor dispatch and service activities when required.
Participate in root-cause investigations and corrective action planning following system failures or incidents.