Associate Experience Coordinator (Human Resources)

Post University • Waterbury, CT

16h • Hybrid

About The Position

The AE Coordinator provides essential operational and administrative support across payroll-adjacent processes, benefits administration, HR systems, and office operations. This role supports the accurate execution of defined HR and payroll processes, assists with audit and compliance preparation, and helps maintain consistent documentation and data practices. The AE Coordinator partners closely with Payroll, Benefits, and HR Systems teams while escalating exceptions and complex issues to the appropriate owners.

Requirements

• 2+ years of experience in HR operations, HR coordination, payroll support, benefits administration, or a related business role, and/or an Associate’s degree in Human Resources or a related business field.
• Experience executing transactional HR processes with a high level of accuracy, confidentiality, and attention to detail is preferred.
• Familiarity with HRIS systems, audit preparation, and compliance documentation support is preferred.
• Working proficiency in Microsoft Office, including Excel, Word, and PowerPoint
• Ability to independently use Excel for day-to-day data management (e.g., filtering, sorting, basic formulas, and formatting)
• Ability to follow defined procedures while recognizing when to escalate issues or seek clarification
• Strong organizational skills with the ability to manage multiple priorities and deadlines

Nice To Haves

• Higher education experience preferred.

Responsibilities

• Process wage garnishments and other payroll deductions in coordination with Payroll, in accordance with established procedures
• Support tax uploads, reconciliations, and compliance documentation
• Assist with uncashed check outreach and resolution efforts
• Provide administrative and documentation support for 401(k) audits and related reporting
• Support employee benefits inquiries and qualifying life event processing following defined guidelines
• Partner with the benefits team to ensure timely updates and accurate documentation
• Assist with benefits data reconciliation, audits, and administrative reporting
• Maintain and update employee records in HRIS systems with a high level of accuracy
• Support HR data audits, reporting, and issue resolution by identifying discrepancies and escalating as needed
• Serve as backup support for HR data management and administrative updates
• Prepare and organize documentation for internal and external audits, including payroll, benefits, and retirement plan audits, in accordance with established requirements
• Track audit requests, deadlines, and supporting materials and coordinate with internal stakeholders
• Maintain audit-readiness files and support follow-up requests, escalating questions or exceptions to the appropriate owner
• Assist with compliance-related documentation while relying on defined processes and oversight
• Maintain and update standard operating procedures (SOPs) for HR operational processes such as garnishments, qualifying life events, audits, and administrative workflows
• Document existing processes and changes as directed, ensuring consistency and accuracy
• Partner with functional owners to confirm documentation reflects current practice
• Identify gaps or outdated documentation and escalate recommendations for review

Benefits

• The Company makes all selection and other employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic orientation, or any other characteristic protected by applicable law.
• In addition, the Company provides reasonable accommodations for applicants or employees with physical or mental disabilities in accordance with applicable law(s).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees