Associate Executive Director ~ Senior Living Community ~ Billings

MorningStar Careers•Billings, MT

1d•Onsite

About The Position

Make a difference by providing great care and love for our treasured residents. At MorningStar Senior Living, we obsess about culture, seeking great hearts who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership. The Executive Director shall lead through vision and values while overseeing all day-to-day operations of the community. This includes leading team member relations, resident and family services and communication, resident well-being, vibrant resident activities, quality assurance, financial management, regulatory compliance, and all other aspects of community operations.

Requirements

Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
3+ years Executive Director or related experience in a senior living environment.
Demonstrated competence and experience in: Financial expense and budget management
Demonstrated competence and experience in: Human Resources: staffing, team member development and oversight of employment policies
Demonstrated competence and experience in: Building maintenance and presentation
Demonstrated competence and experience in: Facilitator of a sales culture
Demonstrated competence and experience in: Leading an environment in compliance with clinical requirements and best practices
Demonstrated competence and experience in: Culinary excellence
Demonstrated competence and experience in: Resident and family dialogue, activities and overall relationship management
Leadership: Demonstrated ability and willingness to act as a Serving Leader, always.
Must be approachable, fair-minded and communicate with clarity while showing confidence and enthusiasm.
Maintaining a passion to work with seniors and a vibrant team.
A college degree is preferred but not necessary if work experience fulfills requirements and skills needed to do the job.
Applicable continuing education as required by the state.
Maintaining the applicable license and/or certification as required by the state.
Demonstrated subject matter expertise: Specifically as related to dementia care, senior care, safety, and leading in a senior living community.
Proficiency in computer skills, Microsoft Office and the ability to learn new applications and exhibit competence with existing MorningStar applications.
Able to handle multiple priorities effectively while demonstrating interpersonal and political savviness.
Ability to work weekends, evenings and flexible hours and understand the position requires being on call twenty-four hours a day seven days a week.

Nice To Haves

A college degree is preferred but not necessary if work experience fulfills requirements and skills needed to do the job.

Responsibilities

Run the operations of the business as if it were your own.
Recruit, train and hire department managers to supervise the daily operations of the major departments and consult with them as needed.
Support your department head team in their respective roles by partnering with them as needed to ensure that the overall department runs efficiently and to MorningStar standards.
Act as a leader of the sales culture in the community in collaboration and partnership with the Sales and Marketing Director.
Prepare and submit required reports as required by the company.
Represent the community with federal, state and local government and private agencies.
Observe activities in each department and on each shift to ensure compliance to MorningStar standards.
Manage by “walking around” which means being in the habit of talking with people face to face to get a sense of how things are going, and to listen to whatever may be on their minds.
Walk and observe the community daily. Spend appropriate amounts of times in all departments.
Ensure that your community, grounds, and overall physical plant are always “ready for company”.
Have a daily presence in Reflections particularly during mealtime to ensure team member engagement and a quality dining experience.
Spend time in the dining room daily ensuring resident and/or family member satisfaction and providing support to the team throughout the various meals and meal service.
Ensure compliance with company policies pertaining to resident care, human resources, financial control, public relations, maintenance of physical plant, and policies and procedures.
Work in collaboration with the corporate and regional team to update polices as needed by sharing best practices and improve methods.
Accompany any applicable surveyors and/or consultants on community inspections and annual health and life safety surveys.
Reviews deficiencies and submits plan of correction to appropriate government agency upon receipt of report of deficiencies.
Evaluate performance of team members with department heads and supervisors and support the team during the annual performance review process.
Instruct community staff to provide information regarding residents to authorized agencies or individuals while maintaining confidentiality and dignity.
Maintain personal and daily contact with residents and families.
Ensure adequate supplies and equipment are available, properly stored, and in working order.
Be an active member of committees, where applicable and ensure that that copies of minutes and reports of meetings are taken and maintained.
Ensure the community volunteer program and outreach is planned executed and by the appropriate team members.
Ensure department managers utilize necessary and required tools such as expense management systems including monthly spend downs.
Ensure that appropriate meetings consistently take place including daily stand up, weekly department head meetings, safety meeting and monthly inter-departmental meetings take place.

Benefits

Health Insurance offerings such as medical, dental, and vision insurance
Other Insurance offerings such as life, disability, accident, and critical illness insurance
401k plan with matching
HSA options
Employee assistance programs
Paid sick, vacation and birthday!
Career development programs and opportunity for advancement
Charitable and philanthropic opportunities
Tuition Reimbursement
Free shift meal!