Associate Executive Director

Ciel Shorewood LLC•Shorewood, WI

105d•Onsite

About The Position

The Associate Executive Director assists the Executive Director in the overall administration of the community. This position ensures high-quality resident care and services, manages the financial performance of the community, and maintains a positive and collaborative work environment for staff. The mission is to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

Requirements

Working knowledge of basic technology and electronic documentation.
High level of interpersonal skills to handle sensitive and confidential situations and documentation.
Excellent verbal, oral, and written communication skills.
Must have strong understanding of the English language sufficient to read and write.
Time-management skills.
Ability to pay attention to detail.
Organization skills.
Ability to multitask.
Basic understanding of frequently used computer software and programs, such as Microsoft Office

Nice To Haves

Preferred a minimum of 3 years’ experience.

Responsibilities

Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
Arranges for coverage for department head job duties during their absence either through delegation or personal completion of duties.
Represents the property in dealing with outside agencies, including governmental agencies. Participates in property surveys (inspections) made by authorized government agencies.
Assist with workplace safety including, but not limited to, active Safety Committee, adherence to all OSHA requirements, proper safety training for all employees, Quality Assurance meetings, Disaster Plan, monthly fire/disaster drills, and management of the workers’ compensation injuries.
Develop and maintain positive relationships with residents, families, and staff.
Participate in the development and implementation of marketing strategies to maintain high occupancy levels.
Attends training and conferences as required.
Assures all training required by the state regulations is completed and documented each year.
Maintains confidentiality of all pertinent personal or health information concerning residents and staff.
Demonstrates an understanding of compliance and ethics program policies and procedures.
Assists with recruiting and interviewing candidates.
Promote a positive work environment that encourages teamwork and professional growth.
Handle resident and family concerns and complaints in a timely and effective manner.
Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS)
Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.