Associate, Estate (Fixed Term)

CI Financial•Toronto, ON

1d•CA$42,500 - CA$71,000•Hybrid

About The Position

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so. We are currently seeking an Associate, Estate to join our team at CI Investment Services Inc. This position will be responsible for various administration and processing activities for estate settlements. Candidate will be responsible for ensuring all information and documentation is received in good order, timely and accurate processing of financial transactions and respond to advisors inquiries within the established service level agreements. In addition, candidate will participate in implementing new developments to our current operation.

Requirements

Bachelor’s degree or job-related experience
1-5 year of experience in the Financial Services industry (including internships) in an Administrative/Operations environment or similar capacity is preferred.
Self-initiated, fast learner with a positive attitude.
Attention to detail and organization skills with the mindset of how you can make the team more efficient and effective
Strong soft skills including verbal and written communication, people, organizational, and client service skills
Ability to adapt to a rapidly changing business and technology environment
Excellent analytical and problem-solving skills.
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook

Nice To Haves

Strong understanding of Registered Products (RRSP, RIF, TFSA, LIRA, LIF, RESP), Estate/Death Settlement is preferred.
Extensive knowledge of industry back-office or Operations practices.
Prior data entry/financial transaction processing experience.
Understanding of investing fundamentals and/or Mutual Funds is considered an asset.

Responsibilities

Completes ad-hoc outgoing or incoming EFT and wires. Ensures they are on payment reports, as well as internal Back Office systems via journal entries
Process all cash and securities position movements on deceased client accounts
Taking ownership in ensuring the process of death settlements are complete in a timely manner. Coordinating and collaborating with internal business units to ensure exceptional service is delivered efficiently and effectively
Conduct adequate due diligence and analysis of all financial/transactional request types/ Ensuring proper documentation and authorization is obtained prior to processing.
Manage, respond to, and process requests received through “Estate” mailbox, and CRMs within set SLA.
Participate in User Acceptance Testing when required
Communicate with financial advisors and necessary third parties via phone, email, Message serv and/or fax when required
Handle cleanup reports to ensure all client information is accurately reflected in our records
Assist with special projects during peak periods as assigned, and contribute to ongoing initiatives undertaken by the department. Ad hoc duties relevant to the position shall be assigned as required