Associate, Enrollment Services

HCC•Houston, TX

1d•Onsite

About The Position

The Enrollment Services Associate is responsible for working closely with College Officials in coordinating and managing college enrollment services at multi-college sites to include registration, admissions, student records, testing referrals and compliance of state reporting. This role plays a central role in keeping everyday operations running smoothly and works closely with inspiring leaders across different parts of the institution. The team provides HCC students with cutting-edge academic and career tools and also takes care of its people.

Requirements

Bachelor’s degree required
2 years’ work experience in Enrollment Services or Student Services in a college setting preferred
Valid Texas Driver License
MS Office Programs
Information Management Systems
Budget Management
Advanced proficiency in the use of personal computers, data entry, training, troubleshooting, and query information
Delivering High Quality Work
Accepting Responsibility
Serving Customers
Supporting Organizational Goals
Driving Continuous Improvement
Acting with Integrity
Thinking Critically
Managing Change
Communicating Effectively
Must be able to perform all job requirements with or without reasonable accommodations
remain in a stationary position during shift
move items weighing up to 25 pounds
position self to operate job equipment
apply established protocols in a timely manner.
Must access, input and retrieve information from technology devices
communicate with others to accomplish job requirements.

Responsibilities

Advise and assist students of the enrollment process (admissions, assessment, financial aid, advisement registration, orientation etc.).
Represent the College at community recruitment and retention events.
Coordinate with the district and various entities in the reconciliation of data for state and federal reporting to ensure compliance and meet accountability requirements.
Implement departmental goals based on the College Strategic Plan.
Develop and implement effective and efficient internal controls in Enrollment Services.
Provide admissions testing referrals for pre- and post-test assessments (i.e., standardized test(s) approved by the Coordinating Board).
Establish, implement and monitor security procedures for securing transcript materials, validate and issue official college transcripts and verifications.
Monitor and process the Never Attended report according to District guidelines for accurate Federal Financial Aid reporting.
Research, recommend and process approval or denial of refund petitions.
Coordinate and college/department trainings regarding enrollment services.
Assist with interviewing, hiring, and training.
If applicable, schedule, supervise and evaluate staff.
Monitors staff functions.
If applicable, input and approve time and labor data for staff.
Promote college retention by properly screening and providing information to advise students regarding the withdrawal process, Texas Success Initiative (TSI) requirements, standardized test reinstatement, and TSI regulatory compliance (i.e. check status at initial contact, set milestones and groups, enter test scores term activate, track audit exceptions).
Coordinate efforts in maintaining regulatory compliance of TSI.
Implement departmental goals based on the Colleges Strategic plan.
Disseminate information on college policies and procedures related to student enrollment.
Maintain confidentiality of information in business processes related to students, facultyand staff (i.e. Family Educational Rights and Privacy Act (FERPA), employee records, etc.).
Represent the College in various District, College, State and National organizations in matters relating to enrollment management.
Perform other duties, tasks and assignments as required.