Associate Employee Relations Specialist

Rocket Mortgage•Detroit, MI

About The Position

As the Associate Team Relations Specialist, you support team members, leaders and the company as a whole, assisting with team member professional and personal concerns and assisting leaders through HR situations. The Associate Team Relations Specialist manages administrative tasks for supported team members, such as managing HR documentation and covering for senior team members as needed. About the role Partner with one – three Team Relations Specialists in supporting an average of 500+ team members Assist with conducting the orientation program, coordinating community relations volunteer events and planning engagement activities for the team Assist with all behind-the-scenes administrative tasks in support of Team Relations Specialists, including handling and saving performance management documentation and managing the Team Relations Specialist tracking mailbox Conduct stay and exit interviews and identify trends with the Team Relations Specialist and/or leadership Draft written disciplinary action requests such as opportunity letters, separation requests and letters Provide support and/or help facilitate team member engagement meetings such as office hours, town halls, stay interviews, etc. Manage, track and complete unemployment claims, including representing the organization in unemployment hearings as needed Answer team member and leader questions regarding Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), etc. and act independently to move team members forward in the appropriate process as needed Support Team Relations Specialists in conducting internal team member investigations typically by taking notes and asking questions Represent Team Relations in separation meetings as needed Act as an out of office cover for Team Relations Specialists as needed Act as a Team Relations Specialist in covering business headcount for temporary period of time as needed

Requirements

Ability to work after hours to respond and provide guidance on emergency situations

Nice To Haves

Bachelor’s degree or equivalent experience in Business Administrator, Human Resources (HR) or another relevant field
Professional certification in HR, such as a Professional in Human Resources (PHR) certification

Responsibilities

Partner with one – three Team Relations Specialists in supporting an average of 500+ team members
Assist with conducting the orientation program, coordinating community relations volunteer events and planning engagement activities for the team
Assist with all behind-the-scenes administrative tasks in support of Team Relations Specialists, including handling and saving performance management documentation and managing the Team Relations Specialist tracking mailbox
Conduct stay and exit interviews and identify trends with the Team Relations Specialist and/or leadership
Draft written disciplinary action requests such as opportunity letters, separation requests and letters
Provide support and/or help facilitate team member engagement meetings such as office hours, town halls, stay interviews, etc.
Manage, track and complete unemployment claims, including representing the organization in unemployment hearings as needed
Answer team member and leader questions regarding Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), etc. and act independently to move team members forward in the appropriate process as needed
Support Team Relations Specialists in conducting internal team member investigations typically by taking notes and asking questions
Represent Team Relations in separation meetings as needed
Act as an out of office cover for Team Relations Specialists as needed
Act as a Team Relations Specialist in covering business headcount for temporary period of time as needed