Associate, E-Commerce

Mashburn, LLC • Atlanta, GA

3d • Onsite

About The Position

As a member of the Web Team, the role of E-Commerce Associate is an exciting high-growth, customer-focused role bringing products to life on-site and implementing marketing and content campaigns that enhance the customer experience. This role owns all aspects of the on-site product life cycle from launch planning, content accuracy and implementation through to end-of-season and sale for both Sid and Ann Mashburn. Additionally, this role will have a direct and dynamic impact on driving business growth and optimizing the on-site customer experience, through site merchandising, conversion optimization and testing. Working cross-functionally with our Creative, Brand Marketing and Merchandising teams this role will flawlessly execute new product launches, on-site and off-site digital marketing, content, and sale campaigns. This position reports into the Senior Director Ecommerce & Digital Marketing and is a full-time, hourly, non-exempt role.

Requirements

• Previous e-commerce experience highly preferred, ideally in apparel.
• Data and customer-focused mindset with keen attention to detail and accuracy.
• Results-driven and curious. Excited to take data and translate it to a customer-focused plan.
• Driven, resourceful problem-solver and team player with a "no task is too small" attitude.
• Strong project management skills with the ability to manage multiple tasks simultaneously.
• Microsoft Office proficiency, particularly Excel (including vlookups, pivot tables, advanced formulas, etc.).
• Self-starter with a deep desire to work in a highly cross-functional and entrepreneurial setting.
• Reflects our core values of Hopeful, Helpful, Humble, Hardworking, Nimble, Hospitable, and Honest.

Nice To Haves

• Experience with Google Analytics, Shopify/Shopify Plus, SearchSpring or other personalization/merchandising tool preferred.

Responsibilities

• Manage new product set-up for both Sid and Ann Mashburn brands for up to 1,000 new products per season.
• Accountable for on-time and accurate execution of all elements of the product detail pages.
• Work cross-functionally with merchandising, sourcing, and creative teams to build and maintain product accuracy.
• Assist with website testing and process improvements to continually improve customer experience and conversion rate.
• Implement and maintain data-informed best practices for product and site merchandising.
• Review returns and customer comments to identify potential issues and provide recommendations to improve website content and usability.
• Serve as internal contact for website content related updates and changes.
• Field ad hoc requests and complete other digital marketing and email related tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed