Associate, E-Commerce
About The Position
As a member of the Web Team, the role of E-Commerce Associate is an exciting high-growth, customer-focused role bringing products to life on-site and implementing marketing and content campaigns that enhance the customer experience. This role owns all aspects of the on-site product life cycle from launch planning, content accuracy and implementation through to end-of-season and sale for both Sid and Ann Mashburn. Additionally, this role will have a direct and dynamic impact on driving business growth and optimizing the on-site customer experience, through site merchandising, conversion optimization and testing. Working cross-functionally with our Creative, Brand Marketing and Merchandising teams this role will flawlessly execute new product launches, on-site and off-site digital marketing, content, and sale campaigns.
Requirements
- Previous e-commerce experience highly preferred, ideally in apparel.
- Data and customer-focused mindset with keen attention to detail and accuracy.
- Results-driven and curious. Excited to take data and translate it to a customer-focused plan.
- Driven, resourceful problem-solver and team player with a "no task is too small" attitude.
- Strong project management skills with the ability to manage multiple tasks simultaneously.
- Microsoft Office proficiency , particularly Excel (including vlookups , pivot tables, advanced formulas, etc.).
- Self-starter with a deep desire to work in a highly cross-functional and entrepreneurial setting.
- Reflects our core values of Hopeful, Helpful, Humble, Hardworking, Nimble, Hospitable, and Honest.
Nice To Haves
- Experience with Google Analytics, Shopify/Shopify Plus, SearchSpring or other personalization/merchandising tool preferred.
Responsibilities
- Manage new product set- up for both Sid and Ann Mashburn brands for up to 1,000 new products per season.
- Accountable for on-time and accurate execution of all elements of the product detail pages.
- Work cross-functionally with merchandising, sourcing, and creative teams to build and maintain product accuracy.
- Assist with website testing and process improvements to continually improve customer experience and conversion rate.
- Implement and maintain data-informed best practices for product and site merchandising.
- Review returns and customer comments to identify potential issues and provide recommendations to improve website content and usability.
- Serve as internal contact for website content related updates and changes.
- Field ad hoc requests and complete other digital marketing and email related tasks as needed.
Benefits
- Compensation will be based on relevant experience and required skills for the role.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
