Associate Director, US Securities Settlements

RBC•Toronto, ON

6d•Onsite

About The Position

Leads a team in meeting firm operational targets while providing support for USD settlements initiating from Fixed Income, Equity and Central Funding business lines. Work efforts are focused against overall effectiveness of the team i.e.: Talent Management, client service levels, process fulfillment, and unit operations. Responsible to lead and develop staff product knowledge against the functions of the department, while ensuring adherence to operational risk issues.

Requirements

Post-secondary education or equivalent
FINRA Series 99
RBC Learning Mandated Courses
Ability to manage people and processes
Strong communication skills
Ability to follow appropriate escalation channels when necessary
Ability to work independently and to solve problems using knowledge and experience
Understanding of the various functions within the department, the procedures and processes, and the risks that need to be monitored
Strong computer skills
Strong knowledge of USD securities settlements and clearing depositories
Strong knowledge of internal trading, operations, and accounting systems

Nice To Haves

Securities Settlement and Clearance Experience
Operational Risk Awareness

Responsibilities

Responsible for overall team results as measured through established Service Partner Agreements, Employee Opinion Surveys, and various other formal and informal conduits.
Develops and monitors service quality, dealing with Service Partner/Client service issues in a professional manner
Uses effective communication skills to ensure employees are well informed relative to goals, objectives and achievements
Acts as an advisor to the department/function and fills in coverage caps when required
Builds and leverages relationships with Business Partners/Service Providers
Proactively assess obstacles and identifies opportunities to improve overall team performance
Actively engages in testing and verification of routine system upgrades, BCP processes, and regulatory initiatives
Ensures adherence of operations risk policies as outlined in policies, procedures, standards and guidelines instructions and ensures processes and controls are in place to minimize operations risk
Ensures People, and Process decisions are made within framework of COO Group Management delegations
Responsible for ensuring input, suggestions, and recommendations on an array of topics are made to senior levels within COO Group and Capital Markets including, but not limited to, people, process, and technology considerations