Associate Director Total Rewards Benefits

The University of Toledo • Toledo, OH

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About The Position

The Associate Director, Total Rewards Benefits manages the day-to-day operations and team responsible for employee benefits, employee wellness, and student insurance at The University of Toledo. The role oversees benefits administration, including programs that protect employees against loss of income due to illness or injury, and directs employee communications regarding insurance, tuition waivers, and wellness programs. It leads staff development, vendor coordination, regulatory compliance, and continuous process improvement to support accurate, efficient administration and responsive service in alignment with the University’s Total Rewards strategy.

Requirements

• Bachelor’s degree in business or a related field, or an acceptable experience equivalency.
• At least five years of Human Resources experience with benefits or generalist expertise. The posting also describes an equivalency of nine years of direct experience in lieu of a degree and experience.
• Proficiency with analytical and statistical tools and PC programs, including Microsoft Office Suite.
• Strong verbal, written, and presentation skills, including the ability to communicate complex ideas simply and tailor messages and presentation style to multiple audiences.
• Goal-oriented, with the ability to prioritize consistently in an ever-changing environment.
• Attention to detail and ability to accurately check processes and tasks.
• Service orientation, including listening to and understanding internal and external customers, anticipating needs, and prioritizing customer satisfaction.
• Conflict-management skills, including reducing tension, identifying common interests, and facilitating resolution.
• Ability to collaborate across organizational lines of formal authority to accomplish goals and resolve problems.
• Quality orientation, including monitoring work and ensuring completeness and accuracy.
• Sound judgment based on logical assumptions, factual information, available resources, constraints, and organizational values.

Responsibilities

• Manage day-to-day operations and the team responsible for employee benefits, employee wellness, and student insurance.
• Oversee benefits administration, including programs that protect employees against loss of income due to illness or injury.
• Direct employee communications regarding insurance, tuition waivers, and wellness programs.
• Lead staff development, vendor coordination, regulatory compliance, and continuous process improvement.
• Support accurate and efficient administration and responsive service aligned with the University’s Total Rewards strategy.

What This Job Offers

• Job Type: Full-time
• Career Level: Director