Associate Director Technical Project Management

Verizon•Irving, TX

21h•Hybrid

About The Position

As an Associate Director, Technical Project Management you will be leading the Technical Project Management (TPM), Quality Assurance Liaison and Testers for the Post Paid Reverse Inventory Management (IM), Monetization, xCIO & Third party Logistic vendors (3PL). You and your team ensure Verizon Consumer & B2B Business Supply Chain strategic project E2E delivery lifecycle for roadmaps, strategies and milestones are delivered on time and effectively for process and systems integrations between Verizon operations, technical teams, external partners and our 3PL warehouse vendors. You will be partnering within Global Supply Chain, Sourcing and Sustainability along with IT, solution providers, 3PLs and BSaI App Support teams in end-to-end management of strategic roadmap initiatives from requirements, design, testing, post hyper-care for BAU Support and knowledge transfer to ensure steady state systems and process stability. This role also requires you to strategically stakeholder and provide executive updates/readouts. You will lead your TPM, QA Liaison and testing team in business process evolution on new or optimized processes supporting the end-to-end operations. Your team will have the responsibility to create or update processes, partnering with IT, 3PL and external to design and integrate the technology to support the business process. When changes in technology tools are needed, your team will create the business requirements, work through design, testing, training and implementation for the needed solution. You will work in a cross-functional and cross-organizational environment (including Third-party partners) to facilitate and deliver the business solutions needed.

Requirements

Bachelor’s degree or four or more years of work experience.
Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
Experience supporting SAP tool suites (ECC, S4 HANA, Ariba, IBP, CAR, MDG).
Experience in leading cross functional teams with understanding of how business and technical requirements interweave to create product solutions.
Experience managing large-scale programs with end-to-end accountability.
Experience using Google G-Suite Applications and Microsoft Office Applications.

Nice To Haves

Master’s degree.
Experience with strategic solutions and/or systems integration design and solutions.
Communication, organization, and negotiation skills with the ability to successfully work multiple projects simultaneously.
Knowledge of systems development life cycle within a large global enterprise environment.
Ability to manage and balance business and technical requirements.
Experience in communicating (written and verbal) highly technical, multi-faceted solutions to business partners in a simple, understandable manner.
Highly organized with an ability to manage competing priorities.
Demonstrated interpersonal communication, organization and project management skills.

Responsibilities

Defining and guiding a team in a structured governance project lifecycle “Delivery Framework”.
Understanding operational business processes and opportunities across Global Sourcing, Supply Chain and Sustainability.
Leading executive statuses and updates at various levels.
Conducting, designing and building business process models based on best-in-class operations.
Identifying, owning, and driving resolutions to gaps in the lifecycle delivery processes.
Leading and guiding cross-functional, internal and external teams to create and deliver complex, integrated solutions to meet our business processes and requirements.
Creating and delivering training to end users.
Developing, training and transitioning to production support teams after implementation and stabilization.
Delivering executive readouts to ensure delivery alignment.