Associate Director, Technical Product & Program Manager

DEPT®•New York, NY

12d•$96,200 - $135,000•Hybrid

About The Position

DEPT® is seeking a hybrid Technical Product & Program Manager (TPM) to drive the day-to-day execution of a high-velocity AI-enablement engineering partnership program for a premier global enterprise client. In this role, you will operate at the intersection of product strategy and agile delivery, bridging the gap between localized business stakeholders and a dedicated team of embedded engineers. You will act as the shared strategic lead across two distinct enterprise business units, directly managing the project workflow for a pod of Forward Deployed Engineers (FDE). Partnering closely with the overarching Group Director, Program Management and the Senior Engineering Lead, you will translate raw marketer ideation and low-code prototypes into strict technical sprints, unblock development queues, and actively manage the day-to-day workflow within the client's proprietary task and issue-tracking ecosystems.

Requirements

5+ years of experience acting as a Technical Program Manager, Technical Product Manager, or Agile Scrum Master - ideally blending the strategic "why" of product management with the executional "how" of program delivery.
Deep experience operating within complex, proprietary enterprise ticketing, task, and bug-tracking systems (e.g., Jira, Azure DevOps, or proprietary big-tech internal equivalents).
A strong understanding of modern web application architecture, API integrations, cloud environments, and emerging AI/LLM capabilities. You do not need to write code, but you must be able to hold your own in deep technical architectural discussions with senior engineers.
Proven ability to manage competing priorities across multiple distinct business units simultaneously, seamlessly context-switching between different stakeholder needs.
A relentless, proactive approach to identifying bottlenecks - whether they are bureaucratic approval queues or technical dependencies - and actively clearing the path for your developers.

Responsibilities

Translate the vision: Partner directly with marketing and business stakeholders to evaluate their custom AI concepts and "vibe-coded" prototypes. Translate these functional mockups into rigorous, actionable technical requirements and user stories for your engineering pod.
Act as the product owner for your specific business units, helping stakeholders prioritize features, define and document business logic, and help determine what is required for a rapid prototype versus a full production build.
Own the day-to-day sprint management and task execution for your dedicated pod of embedded engineers.
Actively manage and maintain project momentum within the client's complex, proprietary enterprise task-flow and bug-tracking systems. You will ensure every ticket is properly routed, dependencies are logged, and code-review queues are unblocked.
Proactively identify and help resolve technical dependencies - such as complex infrastructure permissions, environment setups, and data access approvals - before they slow down engineering velocity.
Serve as a shared resource across two distinct enterprise verticals. You will build deep subject matter expertise in both areas and proactively cross-pollinate technical learnings, ensuring that a breakthrough in one unit is leveraged by the other.
Track and enforce service level agreements (SLAs) for different technical tracks, ensuring your engineering pod delivers rapid prototypes and safe testing environments on time and on budget.
Work closely with the central technical governance team to ensure all localized builds meet strict enterprise architecture, data privacy, and security standards.