Associate Director, Supply Chain Management

MSD • Durham, PA

8d • Hybrid

About The Position

Supply Chain Management (SCM) coordinates all aspects of supply through planning, sourcing, manufacturing, inventory management, packaging, and delivery. In partnership with Marketing, Finance, and Manufacturing, we build robust demand and supply plans to ensure our life-changing products reach the right customer, at the right place, and at the right time. As a member of the Global Launch Planning (GLP) department, the Associate Director, Supply Chain Management is accountable for the end-to-end execution of assigned new product launches in first major markets. Reporting to the Director, Supply Chain Management – Global Launch Planning, you will lead cross-functional/divisional launch teams, develop and maintain market launch plans for your assigned portfolio, identify and mitigate launch risks, and carry your products through hypercare to a formal transition to sustaining owners. This is an individual contributor role with no direct people management responsibility; leadership is exercised through influence across a global matrix.

Requirements

• Bachelor's degree in Supply Chain, Engineering, Science related or other Business-related discipline.
• Seven (7) or more years of experience in supply chain, launch planning, and/or manufacturing operations within the pharmaceutical or biotech industry.
• Prior project management experience in a cross-functional/cross-divisional environment.
• Proven ability to lead cross-functional teams and drive ownership and accountability without direct authority.
• Strong written and verbal communication skills, with the ability to convey complex, ambiguous information clearly to senior stakeholders.
• Ability to effectively manage multiple competing priorities, work in an environment of uncertainty, and develop proactive risk-mitigation plans.
• Strong analytical and problem-solving skills, with the ability to synthesize data into informed recommendations.
• Continuous improvement/Lean mindset, with the ability to apply and improve standard work.
• Proactive mindset to anticipate and solve problems.
• Ability to work effectively across cultures and global networks.

Nice To Haves

• Advanced Degree.
• Demonstrated experience in launch management or new product introduction.
• Working knowledge of advanced planning systems and ERPs (e.g., SAP, Rapid Response/Kinaxis, Maestro).
• Certifications: APICS CSCP (Certified Supply Chain Professional) or equivalent supply chain certification; Lean/Six Sigma Green Belt or Black Belt.
• Supply chain design, operations, risk management, and business/financial acumen.

Responsibilities

• Lead cross-functional/divisional launch teams for assigned products, from launch preparation through hypercare, and execute a formal, documented transition to designated sustaining owners.
• Partner with Value Chain Management to ensure assigned launch plans align with the Global Filing and Launch Strategy (GFLS) and Supply Chain Design requirements.
• Develop launch supply scenarios in collaboration with Commercial, E2E Planning, and Operations Research modeling teams; translate scenarios into clear options and recommendations for decision-makers.
• Identify risks to launch and ongoing supply, develop mitigations, and drive resolution within the working team; escalate through appropriate governance forums with clear options and recommendations.
• Contribute to business continuity planning for assigned products in collaboration with technology, manufacturing sites, procurement, regulatory, and commercial partners.
• Support cross-functional Global Event Management activities for new product supply interruptions, minimizing impact to supply, discard, revenue, and Company reputation.
• Apply and improve GLP standard work, launch processes, and systems to enable on-time launches and repeatable, high-performing execution.
• Track and report process and operational metrics for assigned products; surface performance improvement opportunities to the Director and the GLP team.
• Lead or contribute to continuous improvement initiatives, Communities of Practice, and the After-Action Review (AAR) process.
• Provide coaching, onboarding support, and knowledge sharing to launch planners and rotational/gig participants; mentor peers without formal reporting responsibility.
• Build and maintain cross-enterprise stakeholder relationships across Human Health, Value Chain Management, Development and Commercialization Teams (DCT), Regional Supply Chain Management, New Product Introduction, External Manufacturing, and Supply Sites.
• Communicate clearly in ambiguous and uncertain conditions, and escalate through appropriate governance channels to enable timely business decisions.
• Support New Product S&OP for assigned products in collaboration with Global Human Health.
• Ensure visibility of assigned new products in supply governance forums including GLP Tier 4 and Global Supply Review; prepare content and represent assigned products at elevated tiers as directed.

Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays, vacation, and compassionate and sick days
• annual bonus
• long-term incentive

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level