About The Position

The Harborview Medical Center Social Work Department is seeking an Associate Director for its Inpatient and Bed-Readiness Programs. The role is accountable for 24/7 operations of assigned Social Work areas and day-to-day case management support for departments, collaborating with other clinical disciplines to assess patient needs and address potential discharge barriers. The position interfaces with DSHS, community providers, and external vendors for contracted services, and supports healthcare practices emphasizing service excellence, patient safety, staff safety, and organizational integration. The Associate Director directs multiple projects and is responsible for the department’s fiscal management, annual budget, strategic goals, staffing, and compliance with relevant regulations and policies. The role participates in hospital-wide and interdisciplinary committees and represents the department in labor-management meetings, collective bargaining, and employee disciplinary and union-related matters. The position calls for effective leadership, program development, personnel management, communication, data analysis, and the ability to lead change and foster a professional practice environment. This is a regular, full-time position scheduled for 40 hours per week on the day/first shift. The stated annual pay range is $144,000 to $183,600.

Requirements

  • Master of Social Work degree from a program accredited by the Council on Social Work Education.
  • Washington State Clinical Social Worker (LICSW) license.
  • Six to eight years of experience in healthcare operations management at a large academic medical center.
  • Demonstrated effective management and leadership, program management, and staff development skills.
  • Proficiency in Windows-based computer applications.
  • Excellent verbal and written communication skills.
  • Ability to work independently, multitask efficiently, and maintain excellent attention to detail.
  • Knowledge of clinical protocols and practices.

Nice To Haves

  • Demonstrated record of program development and personnel management.
  • Administrative experience in an academic medical center and effective management of social work staff in hospital or ambulatory care operations.
  • Ability to motivate and lead large groups at all levels of an organization.
  • Experience leading change, coaching and counseling, facilitating workshops and meetings, and analyzing and interpreting data.
  • Ability to foster a professional practice environment and advance social work programs.

Responsibilities

  • Oversee 24/7 operations of assigned Social Work areas at Harborview Medical Center.
  • Provide day-to-day accountability for case management support and collaborate with clinical disciplines to assess patient needs and address potential discharge barriers.
  • Interface with DSHS, community providers, and external vendors regarding contracted services.
  • Support healthcare practices focused on service excellence, patient safety, staff safety, and organizational integration.
  • Manage the Social Work Department’s fiscal operations, prepare the annual budget, and develop strategic departmental goals aligned with medical center goals and teaching and research initiatives.
  • Select, train, supervise, motivate, and evaluate staff to make effective use of individual and group capabilities and provide service to internal and external customers.
  • Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines, including CMS, DOH, and JCAHO requirements, and ensure medical center compliance.
  • Participate in hospital-wide and interdisciplinary committees.
  • Represent the Department of Social Work in Joint Labor Management meetings, collective bargaining, employee disciplinary activities, grievances, arbitration, and other union-related activities.
  • Direct multiple projects simultaneously.
  • Lead change, coach and counsel, facilitate workshops and meetings, analyze and interpret data, and promote a professional practice environment while ensuring adherence to hospital and departmental policies and procedures.
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