Associate Director, Social Media

Real Chemistry

1d•$95,000 - $105,000•Hybrid

About The Position

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. We are seeking an Associate Director, Social Media to join our growing Activation team. It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in? The ideal candidate will manage and drive day-to-day social strategy, content, and channel planning work to evolve our clients’ approach to reaching and breaking through with key health audiences. You’ll be at the heart of client relationships and collaborate with Real Chemistry’s teams across paid media, creative, integrated communications/PR, and analytics. This is a hybrid role, based in any of our US offices—including Boston, Chicago, Carmel, Lambertville, or Wilmington—or remotely within the US, depending on team and business needs.

Requirements

Minimum 6 years of experience, ideally in health, biotech or pharmaceutical social media
Demonstrated understanding of the intricacies and implications of executing organic and paid social media content across a variety of channels, including but not limited to Facebook, X, LinkedIn, YouTube, Pinterest etc., with the ability to develop and present strategic social plans that best meet client objectives
Highly organized, mindful of deadlines, able to multi-task and proactively deliver high quality work under limited supervision
Demonstrated experience using social monitoring and other measurement platforms; strong analytical and problem-solving skills
Client service experience, preferably in an agency environment; experience collaborating effectively internally and externally as part of an integrated team
Proven success managing and mentoring junior team members
Understanding of the FDA and FTC regulations guiding social media efforts for biotech and pharma clients
Ability to grow social media business (with current social, PR or marketing clients) and participate in occasional new business pitches

Responsibilities

Maintain and Evolve Social Platform Expertise: Counsel clients and internal teams on best practices for overall social strategy, displaying an in-depth understanding of the functionality, formats, and emerging trends in platforms and social content across Facebook, Instagram, TikTok, X, LinkedIn, Pinterest, Snapchat, YouTube, etc. Strong understanding of the nuances of organic and paid efforts on social channels.
Social Content & Channel Management: Be a steward of content timelines and review processes to ensure timely and efficient approvals. Oversee and support coordination of feedback between clients and account teams. Serve as reviewer/approver on social publishing and community management to ensure flawless overall management of client’s channels.
Team Mentorship & Oversight: Cultivate growth of Associates and Managers on the social team through strategic counsel, coaching, and mentorship.
Results & Measurement-Oriented Thinking: Partner with our in-house measurement team of data scientists and analysts to determine KPIs for campaigns, provide campaign insights, drive results, enhance performance and inform future content strategy.
Innovate on the Tried-and-True: Identify new areas/opportunities for social and develop/maintain relationships with social platform representatives to keep your finger on the pulse of what’s to come. Brainstorm, conceptualize and present new social media and digital programs/plans for the client rooted in a combination of business objectives, audience insights, and platform expertise.
Be a Trusted Advisor: To your clients, colleagues, and teams. Whether it’s contributing to a new platform POV or helping with social media issues management, you educate teams on the nuances and implications of decisions before they’re carried out on social.

Benefits

Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.
Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.
Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

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