Associate Director, Site Quality Assurance

Campbell's•Charlotte, NC

8d•$155,700 - $214,100

About The Position

The Associate Director, Quality Assurance leads and manages Food Safety & Quality programs in accordance with Campbell’s Enterprise Food Safety and Quality Policies. The role is responsible for compliance, process, and consumer quality, and manages cross-functional relationships within the facility to align site leadership on Quality strategies, annual objectives, and plant project plans. The incumbent coordinates and deploys Quality Assurance programs across functional areas, promotes food safety and quality best practices, and is responsible for staff training, engagement, and career development. The position provides Quality leadership to the Charlotte site, drives quality and sanitation improvement initiatives, and manages efforts to elevate the consumer experience, including consumer complaints, continuous improvement projects, and statistical process control and capability improvements. It leads compliance with global food safety and quality system requirements and local regulations, supports manufacturing and company-wide initiatives, and develops the people and technical capability needed to investigate and resolve quality system issues. The role also collaborates across business units to develop and standardize quality documentation, policies, procedures, audit standards, data templates, and key performance indicators. This is a full-time, salaried position. The target base salary range is $155,700–$214,100. Individual base pay depends on work location and factors such as experience, job-related skills, and relevant education or training. Total pay may include other compensation.

Requirements

High school diploma.
At least 8 years of quality plant or systems experience, with demonstrated progressive experience in Quality leadership.
At least 5 years of food manufacturing experience.
At least 5 years of people-management experience.

Nice To Haves

Bachelor’s degree in Food Science, a related science, or a technical field.
PCQI, HACCP, or GFSI (SQF) certifications.
Demonstrated experience applying food safety, regulatory, and quality systems in food processing.
Ability to facilitate or direct resolution of food safety and quality issues.
Expert knowledge of sanitation and GMP practices and familiarity with pest-control programs and techniques.
Knowledge of quality standards and policies and the ability to execute against requirements.
Knowledge of food safety and quality audit practices and the ability to adapt them to achieve business best practices.
Ability to engage business units in standardizing quality manuals, policies, procedures, data templates, audit standards and procedures, and quality key performance indicators.
Knowledge of continuous-improvement tools such as LEAN, Six Sigma, Kaizen, and CAPA.

Responsibilities

Provide Quality leadership to the Charlotte site, including developing the Quality plan, aligning and developing resources, and executing priorities under Campbell’s Snacks and Enterprise Food Safety and Quality Policies.
Drive quality and sanitation process and continuous-improvement initiatives with the quality and sanitation teams, site leaders, and R&D.
Manage initiatives supporting the consumer experience strategy, including consumer complaints, improvement projects, and statistical process control and capability improvements.
Manage the department and team by setting goals and objectives, creating individual development plans, and providing coaching, empowerment, direction, and mentoring.
Lead Quality initiatives to ensure compliance with global food safety and quality system requirements and local regulations.
Collaborate with stakeholders, business partners, and operations on quality initiatives and company-wide programs.
Apply food safety, regulatory, and quality systems in food processing, and facilitate or direct resolution of food safety and quality issues.
Support sanitation and GMP practices, including familiarity with pest-control programs and techniques.
Apply quality standards and policies to ensure compliance.
Support and influence manufacturing practices, including best practices and innovative technologies.
Apply food safety and quality audit practices to achieve business best practices.
Engage business units in developing and standardizing quality manuals, policies, procedures, data templates, audit standards, and quality key performance indicators.
Apply statistical process control programs and process capability studies.
Ensure plant personnel can investigate, document, and resolve non-routine quality system issues.
Collaboratively develop, document, plan, implement, and continuously improve food safety and quality systems.
Align the organization on food safety and quality objectives with an enterprise-wide mindset.
Influence innovation and commercialization processes to incorporate consumer safety and quality objectives.
Collaborate on quality programs and improve consumer-based specifications.
Manage, coach, and develop employees and the talent and skills required for the job.

Benefits

Medical insurance beginning on the first day of employment.
Dental insurance beginning on the first day of employment.
Short- and long-term disability insurance.
AD&D insurance.
Life insurance for individuals, families, and domestic partners.
Matching 401(k) plan with enrollment available on the first day of employment and immediate vesting.
Unlimited sick time.
Paid time off and holiday pay.
Free access to the fitness center for employees in WHQ.
Access to on-site day care operated by Bright Horizons.
Access to a company store.
Campbell’s Cares matches employee donations and/or volunteer activity up to $1,500 annually.
Employee Resource Groups (ERGs).
Wellness benefits beginning on the first day of employment.