Associate Director, Site Quality Assurance

Campbell's•Charlotte, NC

1d•$155,700 - $214,100

About The Position

The Associate Director, Quality Assurance leads and manages Food Safety & Quality programs in accordance with Campbell’s Enterprise Food Safety and Quality Policies. This role is responsible for compliance, process, and consumer quality; coordinating and deploying Quality Assurance programs across functional areas; and influencing site leadership to align Quality strategies, annual objectives, and plant project plans. The incumbent also guides training, engagement, and career development for staff. The role provides Quality leadership to the Charlotte site, including developing the Quality plan, aligning resources, and executing priorities. It drives continuous improvement and initiatives that elevate the consumer experience, including consumer complaints, process capability, and statistical process control (SPC). The Associate Director manages the department and team, leads compliance with global food safety and quality system requirements and local regulations, and collaborates with stakeholders, business partners, and operations on site and company-wide initiatives. The position also applies food safety, regulatory, sanitation, GMP, audit, quality documentation, and statistical process control practices in food manufacturing. It supports technical capability among plant personnel, development and continuous improvement of food safety and quality systems, organizational alignment on quality objectives, and the integration of consumer safety and quality into innovation and commercialization.

Requirements

High school diploma.
At least 8 years of quality plant/systems experience, with demonstrated progressive experience in Quality leadership.
At least 5 years of food manufacturing experience.
At least 5 years of people management experience.

Nice To Haves

Bachelor’s degree in Food Science, related sciences, or a technical field preferred.
PCQI, HACCP, or GFSI (SQF) certifications desired.
Experience applying food safety, regulatory, and quality systems within food processing.
Ability to facilitate or direct resolution of food safety and quality issues.
Expert knowledge of sanitation and GMP practices and familiarity with pest control programs and techniques.
Knowledge of quality standards and policies and the ability to execute against requirements.
Knowledge of food safety and quality audit practices and ability to adapt them to business best practices.
Ability to engage other business units in standardizing quality manuals, policies, procedures, data templates, audit standards and procedures, and Quality KPIs.
Knowledge of continuous improvement tools such as LEAN, Six Sigma, Kaizen, and CAPA.

Responsibilities

Provide Quality leadership to the Charlotte site, including developing the Quality plan, aligning and developing resources, and executing priorities defined by Campbell’s Snacks and Enterprise Food Safety and Quality Policies.
Drive process and continuous improvement initiatives through the quality and sanitation team, site leaders, and R&D.
Manage key initiatives supporting the consumer experience strategy, including consumer complaints, continuous improvement projects, and SPC and process capability improvements.
Manage the department and team by setting goals and objectives, creating individual development plans, and providing coaching, empowerment, direction, and mentoring.
Lead Quality initiatives to ensure compliance with global food safety and quality system requirements and local regulations.
Collaborate with stakeholders, business partners, and operations to drive Quality initiatives and support company-wide initiatives.
Apply food safety, regulatory, and quality systems within food processing, and facilitate or direct resolution of food safety and quality issues.
Support sanitation and GMP practices, including familiarity with pest control programs and techniques.
Execute quality standards and policies and support manufacturing practices, best practices, and innovative technologies.
Apply industry food safety and quality audit practices and support the development and standardization of quality manuals, policies, procedures, data templates, audit standards, and quality KPIs.
Support statistical process control programs and process capability studies.
Ensure plant personnel can investigate, document, and resolve non-routine quality system issues.
Collaboratively develop, document, plan, implement, and continuously improve food safety and quality systems.
Drive organizational alignment on food safety and quality objectives with an enterprise-wide mindset.
Influence innovation and commercialization processes to achieve consumer safety and quality objectives.
Collaborate on quality programs and improve consumer-based specifications.
Manage, coach, and develop employees and the skills needed for the job.

Benefits

Medical insurance beginning on the first day of employment.
Dental insurance beginning on the first day of employment.
Short- and long-term disability coverage.
AD&D and life insurance for individuals, families, and domestic partners.
Matching 401(k) plan with enrollment available on the first day of employment and immediate vesting.
Unlimited sick time.
Paid time off and holiday pay.
Free fitness center access for employees in WHQ.
Access to on-site day care at WHQ.
Company store access at WHQ.
Campbell’s Cares matches employee donations and/or volunteer activity up to $1,500 annually.
Employee Resource Groups.
Wellness benefits beginning on the first day of employment.