Associate Director, Scholarships

University of California, Irvine•Irvine, CA

16h•Onsite

About The Position

The Division of Enrollment Management is a key campus thought partner that provides collaborative leadership in university-wide efforts, utilizing systematic, innovative, and synergistic approaches to leverage a data-informed enrollment strategy to improve market distinctiveness, and execute the campus strategic plan. The division comprises the offices of Enrollment Management, Financial Aid & Scholarships, University Registrar, and Undergraduate Admissions. The Office of Financial Aid & Scholarships is a key contributor to student success and student access in higher education, administering all types of financial assistance for eligible students demonstrating financial need, academic merit, and/or other merit factor(s). This includes, but is not limited to scholarships, grants, loans, and/or work-study awards. Reporting to the Director, Office of Financial Aid & Scholarships, the Associate Director of Scholarships is responsible for the management of UC Irvine’s Centralized Scholarship Platform and associated funds, cross-organizational strategic planning of scholarship programs with organization wide impact, life-cycle management of existing scholarships, planning & development of new scholarships, and marketing & outreach to current & incoming student populations and donors. Develops and implements budgets for managed functions, including supervising managers, supervisors, and/or team leaders. The Associate Director of Scholarships plans short-term and long-term scholarship goals in alignment with campus enrollment directives. Proactively assesses risk to establish systems and procedures to protect organizational assets. Responsible for establishing a structure of duties associated with scholarship timelines, application reviews, scholarship candidate selections, and all related marketing and outreach activities. The Associate Director of Scholarships works closely with the Director & management team members from the Office of Financial Aid & Scholarships and with schools and campus leadership teams to identify need and management of scholarship programs. Recommends changes to policies and procedures to ensure accurate, efficient, and timely delivery of student aid that is in compliance with all federal, state, University, and donor policy and regulations and supports departmental objectives. Position duties and responsibilities will be performed in support of the office vision, mission, and values as well as those of the Division of Enrollment Management and the University of California, Irvine mission and goals.

Requirements

Advanced knowledge of policies, regulations, and practices for awarding scholarships and financial aid, including needs analysis and packaging
Working knowledge of techniques for recruitment and retention of students through scholarships and financial aid
Thorough knowledge of University policies, processes, and procedures, including those related to supervising employees
Strong knowledge of advising and counseling techniques
Experience with project management, strategic decision making, and organizational change management
Ability to interpret complex policies and develop procedures to ensure compliance
Thorough problem identification, critical thinking, and problem-solving skills; judgment and decision-making ability
Strong quantitative analysis and resource management skills
Experienced in staff motivation, supervision, training, and employee relations
Organizational skills and ability to prioritize work for self and others to meet deadlines; project management skills
Strong written and verbal communication, active listening, persuasion, and negotiation skills
Strong customer service orientation
Ability to assess processes and implement improvements
Interpersonal skills including social perceptiveness
Experience with online marketing including social media and content marketing
Experience using complex databases. Ability to define specifications for database programming
Ability to maintain security and confidentiality of information and records
Bachelor's degree in related area and / or equivalent experience / training
10+ years of directly related professional experience and experience leading a team in a management role
Must complete and pass a US Department of Justice background check
Occasional on-campus presence to meet with students and families, collaborate with university partners, and represent the office at campus events
Must be able to provide proof of work authorization

Nice To Haves

Experience using ScholarshipUniverse and UPP platforms and/or SBS
Knowledge of Institutional Need Analysis System (INAS)

Responsibilities

Management of UC Irvine’s Centralized Scholarship Platform and associated funds
Cross-organizational strategic planning of scholarship programs with organization wide impact
Life-cycle management of existing scholarships
Planning & development of new scholarships
Marketing & outreach to current & incoming student populations and donors
Develops and implements budgets for managed functions, including supervising managers, supervisors, and/or team leaders
Plans short-term and long-term scholarship goals in alignment with campus enrollment directives
Proactively assesses risk to establish systems and procedures to protect organizational assets
Establishing a structure of duties associated with scholarship timelines, application reviews, scholarship candidate selections, and all related marketing and outreach activities
Works closely with the Director & management team members from the Office of Financial Aid & Scholarships and with schools and campus leadership teams to identify need and management of scholarship programs
Recommends changes to policies and procedures to ensure accurate, efficient, and timely delivery of student aid that is in compliance with all federal, state, University, and donor policy and regulations and supports departmental objectives