Associate Director, Sales Operations

Fresenius Medical Care • Waltham, MA

22h

About The Position

The Associate Director of Sales Operations is responsible for driving operational rigor, delivering actionable performance insights, and enabling consistent execution across the sales organization. This role partners closely with Sales, Finance, Marketing, and Operations to enhance commercial effectiveness, improve data-driven decision-making, and scale best practices across the business.

Requirements

• 5–8+ years of experience in Commercial Excellence, Sales Operations, Strategy, or Analytics
• Advanced proficiency in Excel and Power BI , including data modeling capabilities
• Experience operating in a high-performance, matrixed commercial environment
• Bachelor’s degree required

Nice To Haves

• MBA or advanced degree preferred

Responsibilities

• Analyze sales performance, pipeline health, and key value drivers to identify risks and opportunities.
• Develop and deliver actionable insights to improve revenue growth, productivity, and operational efficiency.
• Define, standardize, and monitor key performance indicators (KPIs) to ensure alignment with business objectives.
• Identify bottlenecks and drive improvements across end-to-end sales processes.
• Establish and scale best practices across: Opportunity management, Forecasting discipline, Account planning.
• Lead initiatives to improve: Sales cycle efficiency, Conversion rates, Win/loss outcomes.
• Design, develop, and maintain scalable reporting solutions and dashboards, with a primary focus on Power BI.
• Ensure data integrity, consistency, and accessibility across stakeholders.
• Translate complex datasets into clear, concise, and executive-ready insights and recommendations.
• Maintain deep understanding of sales roles, coverage models, and funnel dynamics.
• Partner with Sales Operations and Finance to align forecasting, performance management, and target setting.
• Lead the forecasting process, including: Pipeline inspection, Revenue projections, Variance analysis.
• Provide ongoing insights into: Revenue trends, Regional and product performance.
• Drive accountability through structured reporting and business review cadences (e.g., QBRs).
• Lead structured, analytical problem-solving efforts to address complex business challenges.
• Identify inefficiencies and implement improvements across commercial processes and workflows.
• Apply data-driven methodologies to optimize sales execution and operational performance.
• Partner closely with sales leadership to drive adoption of tools, insights, and standardized processes.
• Serve as a trusted advisor to senior stakeholders, influencing commercial strategy and execution.
• Facilitate cross-functional alignment to enable scalable, high-impact solutions.

Benefits

• medical, dental, and vision insurance
• a 401(k) with company match
• paid time off
• parental leave
• potential for performance-based bonuses depending on company and individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Director