Associate Director RN Medical Progressive Care

Banner Health•Glendale, AZ

7d•Onsite

About The Position

The Associate Director provides managerial and clinical support to patients and staff in a 40-bed Progressive Care Unit at Banner Thunderbird Medical Center, a Level I Trauma Center in Glendale, Arizona. The role applies clinical management expertise to support high-quality, safe, and cost-effective patient care and oversees clinical, financial, and personnel management for assigned areas. The Associate Director leads a high-performing team, supports facility-wide committees, and drives operational and clinical quality results and an excellent patient experience. The position manages patient-centered nursing care and unit operations, serving as a real-time clinical resource for staff and physicians in escalated clinical, process, and family matters. In conjunction with the director, it leads quality and process improvement initiatives, communicates organizational initiatives, manages budgets and resources, develops staff leadership and career opportunities, and oversees hiring, onboarding, retention, coaching, and performance management. The role may manage a large unit or multiple clinical units and develops entry-level nurse managers.

Requirements

BSN or MSN required for all new hires; internal transfers or promotions must have a BSN within six months.
Current RN license in the state of practice.
BLS certification.
Two years of clinical management experience relevant to the patient population.
Knowledge and skills in the specialty area.
Critical-thinking, communication, influence, decision-making, analytical, and flexibility skills.
Ability to practice according to department and professional standards and quality requirements.

Nice To Haves

Master's degree in nursing preferred.
Additional related education and/or experience preferred.

Responsibilities

Manage and facilitate patient-centered nursing care for designated patient populations.
Serve as a real-time clinical expert for unit staff and physicians, helping resolve escalated patient, process, and family issues.
Manage unit operations to support efficient patient care and resource utilization.
Develop, implement, and evaluate departmental quality and process improvement initiatives in conjunction with the director; seek staff input and oversee implementation.
Ensure compliance with applicable regulatory agencies.
Communicate system, regional, facility, and department initiatives.
Manage operational and capital budgets and associated resources.
Develop staff leadership through shared leadership models and support career advancement and staff development.
Oversee selection, orientation, onboarding, and retention, including coaching, performance evaluations, corrective actions, and development opportunities.
Manage a large single unit or multiple clinical units and develop entry-level nurse managers while leading clinical improvement initiatives.