Associate Director RN Emergency

Banner Health•Phoenix, AZ

26d•Onsite

About The Position

Banner Health is seeking an Associate Director RN to provide managerial and clinical support for the Emergency Department at Banner Estrella Medical Center in Phoenix, Arizona. The facility is a Magnet-recognized hospital, and its 73-bed Emergency Department serves pediatric and adult patients, with nearly 100,000 annual visits and Level 4 Trauma Center designation. The role provides 24-hour accountability for the assigned area and reports to the Director. It oversees direct-care staff and supports high-quality, compassionate, safe, and cost-effective patient care while developing staff and managing departmental operations, budgets, productivity, and supplies. The Associate Director serves as a clinical resource for staff and physicians, manages unit operations and resources, leads quality and process improvement, supports regulatory compliance, and communicates organizational initiatives. The position also manages operational and capital budgets and staff selection, onboarding, retention, coaching, evaluation, and development. The stated work schedules are 6 a.m.–3 p.m., 9 a.m.–5:30 p.m., or 10 a.m.–6:30 p.m.

Requirements

Bachelor of Science in Nursing (BSN) or Master of Science in Nursing (MSN) required for new hires; internal transfers or promotions must have a BSN within six months.
Current RN license in the state of practice.
BLS certification.
Two years of clinical management experience relevant to the patient population.
Knowledge and skills in the specialty area.
Critical-thinking, communication, influence, decision-making, analytical, and flexibility skills.
Ability to practice according to department and professional standards and quality requirements.

Nice To Haves

Master's degree in nursing preferred.
Additional related education and/or experience preferred.

Responsibilities

Manage and facilitate patient-centered nursing care for designated populations, serving as a real-time clinical expert for escalated patient, process, and family issues.
Manage unit operations to support efficient patient care and resource utilization.
Develop, implement, and evaluate departmental quality and process improvement initiatives with the Director; incorporate staff input and ensure regulatory compliance.
Communicate system, regional, facility, and department initiatives.
Manage operational and capital budgets and associated resources.
Develop staff leadership through shared leadership models and career advancement opportunities; encourage staff development.
Oversee staff selection, orientation, onboarding, and retention, including coaching, performance evaluations, corrective actions, and development opportunities.
Manage a large single unit or multiple clinical units to ensure excellent patient care.
Develop entry-level nurse managers and lead clinical improvement initiatives.