Associate Director Real Estate

Verizon•Silver Spring, MD

22h•$113,500 - $198,000•Hybrid

About The Position

As the Associate Director of Real Estate, you will be responsible for providing business operations support for Global Real Estate Facility Operations. This includes implementing and driving strategies to improve the management of the Operations Team, with a focus on Facilities Maintenance, Infrastructure, and operating budget. In this role, you will partner with members of the Global Real Estate Team, Strategic Partners, Vendor Base, Sourcing, EH&S, Risk Management, Finance, and Legal Teams to evaluate and address facilities operations driven projects. You will provide oversight of financial tracking and results for Facility Operations, including expense and input on the Capital Program. You will work with field teams and vendors, applying your experience to interpret and manage contracts, problem-solve, and drive results. Serving as the operations lead for your region, you will need to have a customer service mindset, be process-oriented, self-motivated, and possess strong leadership capabilities. You will provide support and oversight of the Preventative and Reactive Maintenance Program, oversee the management workforce to handle complex tasks and routinely use non-standard procedures to resolve issues, and manage teams (internal and external) performance for impacted geographies. You will plan, coordinate, implement, and manage (proactively and reactively) responses to disasters, both natural and man-made. You will ensure accuracy, root cause, and remediation of Abnormal Event Reporting. You will oversee purchase order creation and payment processing using your knowledge of corporate payable systems. You will guide your team, peers, and management on ways to improve processes based on business process gaps. You will plan, coordinate, implement, and track multiple projects simultaneously with a focus on expense tracking and reduction. You will develop and deliver Executive Level Reporting on targets and results, including maintaining status reports, action items, and due dates for facilities service level agreements. You will work with members of the field teams, legal teams, and government agencies to ensure alignment regarding code and compliance. You will ensure compliance with Global Real Estate and corporate business requirements and ensure all projects are conducted using quality principles and appropriate development methodologies. You will prepare executive-level documentation and presentations as needed.

Requirements

Bachelor’s degree or four or more years of work experience.
Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
Experience managing corporate facilities from an operational, facility maintenance, project management, and planning, transactions, and/or infrastructure experience.
Experience managing a team.
Experience working with third party vendors that focus on areas such as electrical engineering, HVAC, plumbing, and other building maintenance areas.
Experience managing and balancing budgets.
Experience working with Virginia local law compliance.
Willingness to travel up to 25% of the time.
A valid driver’s license.

Nice To Haves

A degree in engineering, real estate, business, or related field.
Experience managing other teams indirectly totaling at least 20 team members.
Project management experience around the construction and facilities maintenance field.
Experience in building management systems.
Knowledge of facilities maintenance and capital infrastructure.
Knowledge of business operational process and procedure.
Great communication skills at all levels - both verbal and written.
Google Suite skills.
Analytical and presentation skills.
Knowledge of financial systems.
Awareness of routine corporate quality assurance and audit procedures.
Public Sector Account and/or Partnership experience.
Knowledge of Government Contracts and subcontracting principles.
Knowledge of EH&S Policies and Emergency Response tactics.

Responsibilities

Providing business operations support for Global Real Estate Facility Operations.
Implementing and driving strategies to improve the management of the Operations Team with a focus on Facilities Maintenance, Infrastructure, and operating budget.
Partnering with various teams (Global Real Estate, Strategic Partners, Vendor Base, Sourcing, EH&S, Risk Management, Finance, Legal) to evaluate and address facilities operations driven projects.
Providing oversight of financial tracking and results for Facility Operations, including expense and input on the Capital Program.
Working with field teams and vendors to interpret and manage contracts, problem-solve, and drive results.
Serving as the operations lead for your region with a customer service mindset, process orientation, self-motivation, and strong leadership capabilities.
Providing support and oversight of the Preventative and Reactive Maintenance Program.
Overseeing the management workforce to manage complex tasks and routinely use non-standard procedures to resolve issues.
Managing teams (internal and external) performance for impacted geographies.
Planning, coordinating, implementing, and managing (proactively and reactively) responses to disasters both natural and man-made.
Ensuring accuracy, root cause, and remediation of Abnormal Event Reporting.
Overseeing purchase order creation and payment processing using knowledge of corporate payable systems.
Guiding team, peers, and management on ways to improve processes based on business process gaps.
Planning, coordinating, implementing, and tracking multiple projects simultaneously with a focus on expense tracking and reduction.
Developing and delivering Executive Level Reporting on targets and results, including maintaining status reports, action items, and due dates for facilities service level agreements.
Working with field teams, legal teams, and government agencies to ensure alignment regarding code and compliance.
Ensuring compliance with Global Real Estate and corporate business requirements.
Ensuring all projects are conducted using quality principles and appropriate development methodologies.
Preparing executive level documentation and presentations as needed.