Associate Director- Project Management

Heery•San Francisco, CA

9d•Onsite

About The Position

Turner & Townsend Heery is looking for an Associate Director of Project Management to join their team. This role is part of the management team and will primarily support the Western Region and the California Cost Center 8140 in driving growth and profitability within the San Francisco/Bay Area/Northern California (NorCal) region. The focus will be on leadership, new business development, client management, and service delivery. The Associate Director will act as a Business Generation lead for the NorCal Region, driving localized marketing and communications strategy and new business development for the government, education, and healthcare sectors.

Requirements

Bachelor’s degree in construction management, architecture, engineering, or a field related to construction.
Minimum 8 years of relevant experience working in a project management role in the construction A-E-C industry.
Experience in business development within the construction management consultancy and advisory industries.
Comprehensive knowledge of the construction consultancy/advisory business that adds value or strategically enhances deliverables and initiatives.
Ability to identify critical messages and unique selling points, and clearly and effectively communicate them.
Excellent project management, organizational, and problem-solving skills.
Proven ability to implement/enforce procedures and to influence at all levels.
Self-starter with a strong ability to handle multiple projects simultaneously to tight deadlines.
Ability to work in a highly collaborative team environment.
Creative thinker with an ability to communicate complex ideas in a simple way, both written and verbally.
Experience managing client accounts effectively and efficiently.
Experience managing teams of individual project managers and support staff.
Strong knowledge of the local NorCal construction market.
Ability to develop strong relationships with internal team members, clients, and cross-functional team members.
Relevant technical and leadership experience overseeing major construction projects or programs.
Demonstrates excellent presentation, verbal, written, organizational, and communication skills.

Nice To Haves

A graduate degree in construction management, architecture, or engineering is preferred.

Responsibilities

Support the Western Region and the California Cost Center 8140 in business generation.
Assist in the management of new and existing client relationships, business operations, services, deliverables, and value-driven offerings.
Drive new revenue through the generation of new work and contract renewals on existing accounts.
Lead bid teams and run proposal generation efforts in concert with the business generation and senior management teams.
Partner with client-facing professionals to develop winning marketing strategies for new business development.
Support the strategy, development, and production of custom proposals, bids, presentations, and other client deliverables.
Compile and vet existing materials and draft original content for proposals and client materials, identifying compelling copy, themes/concepts, and salient points that demonstrate value and expertise.
Consistently engage with industry professionals (presentations, meetings, networking events, etc).
Identify and act upon cross-selling opportunities.
Work with the Senior Management team to develop strategies that promote Turner & Townsend across the U.S.
Support key client/account management programs, working closely with key client leads on localized marketing plans and cross-selling opportunities aligned with project/revenue targets.
Manage business development and client databases (e.g., CMD) at the local level, ensuring staff are aware of them, using them properly, and that the data within them is accurate.
Prepare and deliver client presentations on topics of relevant experience and knowledge and/or partner with other team members to generate new business.
Attend client interviews to present service offerings.
Source and interview prospective candidates for the business.
Lead the project management team responsible for planning and executing projects in the NorCal region.
Program manage the NorCal portfolio of projects, including oversight of project management services, deliverables, and collaborations/resources.
Identify/diagnose client service delivery needs and the business team resources necessary to execute such services for value-add results.
Utilize industry-standard spreadsheets and accounting tools to track ongoing margin levels, monthly fee/resource forecasts for each commission, and financial reports, including budgeting.
Source and recruit, interview, and manage new talent to join the team for service delivery.
Provide effective line management for assigned staff members, including coaching and mentoring.
Provide weekly updates regarding the status of projects, initiatives, and staffing, highlighting issues of concern and/or conflict where appropriate.
Ensure client invoices are accurate and issued on a timely basis.
Follow up on accounts receivables.
Liaise with municipal authorities having jurisdiction over projects.
Adhere to SOX control responsibilities where applicable.