Associate Director, Program Delivery - Baggage Handling Systems
About The Position
The Greater Toronto Airports Authority (GTAA) is seeking an Associate Director, Program Delivery (Baggage Handling Systems) to manage internal and third-party resources and lead the delivery of large to mega-sized sub-programs and projects. This role focuses on baggage handling systems and ensures performance objectives, including safety, scope, schedule, budget, quality, and risk, are achieved. The position requires strong technical expertise, strategic thinking, and leadership of multidisciplinary design and construction teams to deliver capital capacity projects across the airport.
Requirements
- 15+ years of professional experience, including 10+ years leading program management teams.
- Proven track record delivering major infrastructure programs or international airport projects valued at over CAD $500M, with a specific focus on baggage handling systems.
- Proven track record in design and construction project management with complex, multidisciplinary programs, with a specific focus on baggage handling systems.
- Demonstrated expertise in stakeholder management, communication, and facilitating large group discussions.
- Strong technical capability across all project phases including design, planning, construction, operations, and maintenance.
- A post-secondary degree or diploma in Architecture, Engineering, Project Management, Business, or another relevant field.
- Demonstrated experience working in a customer-centric environment.
- Ability to obtain and retain Transportation Security Clearance at the designated level for the position.
Responsibilities
- Lead and develop diverse project delivery teams, ensuring clarity of roles, effective coordination, and strong performance.
- Build a collaborative, empowered, and results‑driven work environment through coaching, mentorship, and accountability.
- Communicate roles, expectations, and performance objectives to ensure alignment and clarity.
- Provide effective leadership and direction to subprogram and project delivery teams consisting of GTAA employees and consultants.
- Collaborate with internal and external stakeholders and authorities to meet technical, regulatory, design, and construction requirements.
- Lead planning, coordination, design, and construction of capital projects, ensuring adherence to safety, scope, cost, schedule, quality, and risk frameworks.
- Manage contractors and shared services to ensure successful delivery and issue resolution.
- Develop and oversee change management, procurement strategies, project delivery documents (RFI, RFQ, RFP, Construction Tenders), and evaluation committees.
- Prepare performance reporting, progress updates, and Board papers as needed.
- Ensure a strong safety culture is upheld throughout all construction activities.
Benefits
- Flexible retirement program with employer matching
- Voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans)
- Continuous internal and external learning opportunities
- Meaningful reward and recognition program
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
