Associate Director, Product Management

Carrier•Charlotte, NC

3d•$143,000 - $286,000•Hybrid

About The Position

This Associate Director role resides within Carrier’s Replacement Components (RC) business and is responsible for defining and executing the strategy for commercial aftermarket parts. This role will support the transformation of the commercial parts business by establishing a data-driven, process-oriented operating model that improves availability, profitability, and OEM parts share. The position requires strong technical knowledge of Carrier’s commercial equipment, combined with the ability to translate market insights into scalable growth strategies. The successful candidate will work cross-functionally within both the Replacement Components and Commercial businesses, partnering with sales, engineering, supply chain, and materials, to drive alignment and deliver measurable business impact across the equipment lifecycle. This position follows a hybrid schedule, with 3 days onsite and 2 days remote per week

Requirements

Bachelor’s degree
8 + years of experience in HVAC engineering, product management, product marketing, or aftermarket roles
2 + years of experience with commercial HVAC equipment, processes, and installed base
3 + years of people leadership experience
Must have unrestricted authorization to work in the USA. No visa sponsoring available.

Nice To Haves

Degree in Engineering
10+ years of relevant experience
Demonstrated experience developing product portfolio or lifecycle strategies in a complex technical environment
Strong analytical skills with the ability to synthesize insights into clear business actions
Proven ability to lead and influence cross-functional teams in a dynamic environment
Strong communication skills with the ability to engage and influence executive leadership
Experience driving process improvement or business transformation initiatives
Ability to operate effectively in both strategic and execution-focused environments

Responsibilities

Own and lead the aftermarket parts strategy for commercial equipment, including portfolio growth, lifecycle management, and profitability improvement
Own lifecycle profitability across the installed base, driving strategies that optimize pricing, mix, availability, and long-term margin performance
Establish and scale operating processes across parts introduction, lifecycle management, and demand planning to drive consistent, repeatable execution
Leverage data and analytics to identify growth opportunities, optimize inventory and forecasting, and improve overall portfolio performance
Partner with sales teams to translate market insights into actionable strategies that improve OEM parts share and customer value propositions
Define and support channel strategy, including distributor and service channels, to improve accessibility, availability, and customer experience
Lead aftermarket readiness for new product introductions, ensuring parts availability, pricing alignment, and lifecycle support
Drive lifecycle strategies for legacy equipment, including parts continuity, serviceability, and long-term profitability
Collaborate across functions within RC and Commercial businesses to align priorities and execute key initiatives
Communicate strategy and insights to internal and external stakeholders, including distributor and customer-facing engagements
Lead and develop a team of product management professionals, building capabilities in strategic thinking, analytics, and cross-functional execution