Associate Director, Privacy Training, Awareness, and Change Management

AbbVie•North Chicago, IL

8d•$141,500 - $268,500

About The Position

The primary goal of this position is to strengthen privacy compliance across the organization by building awareness, capability, knowledge management, and sustained behavior change through effective training and change management. This role is responsible for designing and delivering high-impact learning experiences that translate privacy requirements into practical understanding and action while also capturing, organizing, and sharing privacy knowledge in accessible and reusable ways. Key outputs include a strategic privacy training and awareness program, audience-tailored learning content, engaging communication and campaign materials, well-structured knowledge management resources, measurable adoption of privacy behaviors, and coordinated support for privacy-related organizational changes.

Requirements

A Bachelor degree coupled with 5+ years of experience in training, learning design, awareness campaigns, and/or organizational development.
Demonstrates a strong background in privacy, data protection, compliance, or a related regulatory field.
Demonstrated ability to apply pedagogy, instructional design, and adult learning principles.
Experience developing compliance standards and training materials for complex regulatory environments, with proficiency in instructional design systems and tools (e.g., Articulate Rise, Canva, Synthesis).
Experience managing and utilizing learning or content management systems (such as LRN, SumTotal, Cornerstone, Blackboard, Contentful) and business intelligence tools (e.g., Power BI, Smartsheet) for collecting, analyzing, and visualizing compliance and training metrics.
Experience communicating complex topics in a clear, structured, and audience-appropriate way.
Strong project management skills with proven leadership of cross-functional teams and external partners on large-scale initiatives.
Strong facilitation, presentation, and stakeholder management skills.
Ability to influence and collaborate across functions and levels of the organization.
Experience supporting change management initiatives in a corporate environment.

Responsibilities

Develop and lead the privacy training and awareness, and knowledge management strategy for employees, contractors, and relevant third parties.
Design learning programs tailored to different audiences, roles, and risk levels.
Translate privacy policies, requirements, and controls into clear, practical learning content.
Create engaging training materials using strong pedagogical principles and learning best practices.
Partner with Corporate Communication, Legal, HR, BTS, Procurement and Commercial, R&D and Operations teams to embed privacy awareness into organizational processes and change initiatives.
Partner with OEC and ISRM Training teams to stay abreast of best practices, tools, and technology; monitors OEC learning management system and AI tools and implements continuous improvement plans to enable impactful training delivery across the organization.
Build and maintain a structured privacy knowledge base, FAQs, guidance documents, and reusable learning resources.
Plan and execute awareness campaigns that reinforce privacy behaviors throughout the employee/contractor lifecycle.
Support change management efforts related to privacy policy and SOP updates, new controls, new technologies, and regulatory changes.
Measure training effectiveness through participation, completion, feedback, knowledge retention, and behavior change indicators.
Continuously improve learning content and delivery methods based on metrics, feedback, and evolving business needs.
Serve as a trusted advisor on privacy awareness, training effectiveness, and culture-building initiatives.