Associate Director, Planning & Delivery

AbbVie•North Chicago, IL

4d•$141,500 - $268,500

About The Position

The Associate Director, Planning & Delivery develops and manages integrated Business Technology Solutions (BTS) demand, resource capacity, and portfolio planning processes to align technology investments and resources with business priorities. The role provides visibility into BTS demand, workforce capacity and skills, portfolio performance, and delivery risks to support prioritization, resource allocation, workforce planning, and execution.

Requirements

Bachelor’s degree in Information Technology, Business Administration, Operations, Human Resources, or a related field with 9 years of experience; or a master’s degree with 8 years of experience; or a PhD with 4 years of experience.
Progressive experience in IT portfolio management, PMO, resource or workforce planning, technology planning, or related disciplines.
At least 3 years of people leadership, team leadership, or equivalent experience leading others through complex initiatives.
Experience with portfolio and project governance, demand management, resource planning, or capacity planning.
Experience translating project, product, and operational demand into resource and capability requirements.
Experience developing portfolio reporting and providing insights to technology leadership.
Experience partnering across IT and with functions such as Finance, Human Resources, Procurement, or business organizations.
Strong understanding of demand management, capacity planning, resource management, and workforce planning concepts.
Strong analytical skills, including forecasting, capacity modeling, scenario analysis, and data-driven decision-making.
Ability to design, implement, and continuously improve standardized processes and operating models.
Strong people leadership skills, including coaching, prioritizing team activities, and establishing accountability.
Ability to influence stakeholders and drive adoption of new processes without direct authority.
Strong communication and presentation skills, including the ability to translate complex planning information into clear leadership recommendations.
Advanced proficiency with Excel and experience with reporting, visualization, portfolio management, resource management, or workforce planning tools.

Nice To Haves

Master’s degree in Business Administration, Information Technology, Finance, Operations, or a related discipline.
At least 9 years of experience in IT portfolio management, PMO, technology planning, resource management, or strategic workforce planning.
Experience establishing or significantly improving an IT PMO, portfolio management, or supply and demand planning capability.
Experience developing technology skills inventories, capability frameworks, or resource forecasting models.
Experience integrating portfolio planning with budgeting, workforce planning, hiring, contractor utilization, and annual planning.
Experience with Power BI, Tableau, or similar analytics and visualization tools.
PMP, PgMP, SAFe, ITIL, or another relevant project, portfolio, Agile, or IT management certification.

Responsibilities

Establish and manage a standardized process for capturing, evaluating, forecasting, and prioritizing technology demand across projects, products, and operational initiatives.
Develop a forward-looking view of workforce capacity and availability across employees and external resources, and align capacity with planned technology demand.
Lead the development, adoption, and ongoing improvement of Knowledge Management processes and tools.
Manage IT portfolio planning, evaluating proposed and active initiatives against strategic priorities, resource requirements, dependencies, capacity, and business value.
Develop and maintain portfolio and project governance, including planning standards, stage gates, status reporting, risk and issue management, and escalation processes.
Provide visibility into portfolio health, milestones, dependencies, risks, resource constraints, and delivery performance, and identify areas requiring leadership attention.
Translate demand and capacity gaps into recommendations for resource allocation, contractor hiring, external partners, redeployment, and employee development.
Develop dashboards, forecasts, KPIs, and scenario analyses covering portfolio performance, demand, capacity, utilization, skills, and resource gaps.
Lead recurring portfolio, demand, and capacity reviews with IT leadership, driving decisions and accountability related to priorities, resources, risks, and delivery.