Associate Director, Personal Care
About The Position
The Associate Director, Personal Care serves as a key member of the senior leadership team and is responsible for the operational excellence, regulatory compliance, quality of care, and financial performance of the organization’s Personal Care communities. This position provides leadership and oversight for all Personal Care operations across three licensed Personal Care buildings and serves as the licensed Personal Care Home Administrator (PCHA) for Benbrook Place. Lutheran SeniorLife provides a comprehensive array of community-based health and social service programs throughout western Pennsylvania. The Associate Director, Personal Care, working closely with the Executive Director, helps implement organizational strategy, develops leadership talent, fosters a culture of resident-centered service, and ensures compliance with all applicable Pennsylvania Department of Human Services regulations governing Personal Care Homes.
Requirements
- Bachelor’s degree in Healthcare Administration, Business Administration, Gerontology, Nursing, or related field.
- Experience in a Continuing Care Retirement Community (CCRC) or Life Plan Community.
- Experience with multi-state healthcare operations.
- Minimum of five years of progressive leadership experience in senior living, long-term care, assisted living, or healthcare operations.
- Current Pennsylvania Personal Care Home Administrator (PCHA) license or ability to obtain/maintain licensure.
- Demonstrated experience leading multiple departments or multiple locations.
- Strong knowledge of Pennsylvania Personal Care Home regulation.
- Excellent leadership, communication, and problem-solving skills.
- Working knowledge of computers, Microsoft Word and Excel required.
Nice To Haves
- Master’s degree in Healthcare Administration, Business Administration, or related field.
Responsibilities
- Serve as a key member of the senior leadership team.
- Responsible for operational excellence, regulatory compliance, quality of care, and financial performance of Personal Care communities.
- Provide leadership and oversight for all Personal Care operations across three licensed Personal Care buildings.
- Serve as the licensed Personal Care Home Administrator (PCHA) for Benbrook Place.
- Implement organizational strategy.
- Develop leadership talent.
- Foster a culture of resident-centered service.
- Ensure compliance with all applicable Pennsylvania Department of Human Services regulations governing Personal Care Homes.
Benefits
- Competitive Wages
- Hiring Incentives
- Generous Paid Time Off
- Bereavement Leave
- Paid Holidays
- Individual Coverage Health Reimbursement Arrangement (ICHRA) health benefits solution
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term Disability plans
- Voluntary Suite of Benefits Available at Low Group Rates (including Short-Term Disability, Critical Illness, Hospital Indemnity, Accident Insurance, Identity Theft Protection, Legal Services, Pet Insurance, and Additional Life Insurance Options)
- Employer-sponsored child care benefits
- Immediate eligibility to participate in the employer-sponsored retirement savings plan
- FSA availability, depending on the individual health plan selected
- Total Wellness and WorkLife Balance resources, discounts, programs
- Tuition Reimbursement
- Mileage Reimbursement for Eligible Employees
- Career Success - coaching, training, internships and recognition program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
