Assoc Dir, Patient & Site Svcs

IQVIA•South Ogden, UT

About The Position

The Associate Director, Patient & Site Services plays a key role in assisting and overseeing the conduct of clinical trial activities, in accordance with all applicable regulations governing the conduct of clinical trials. The primary skills include logical thinking, ability to prioritize, can-do attitude, the ability to manage a large team and strong interpersonal and team building skills. The Regional Manager will be responsible for coordinating efforts with other study team members in order to achieve protocol objectives and corporate goals across multiple research locations.

Requirements

Experience as a primary Clinical Research Coordinator on at least six studies of medium to high complexity and back-up CRC on other studies
Extensive knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
People Management experience
Superior knowledge and experience of site operations
Trained in leadership, project management, and process development
Excellent written and verbal communication skills.
Interpersonal skills - open to others' ideas and willing to learn new things; respond well to questions and challenges
Process improvement – supports ideas and theories on process improvement for efficiency and effectiveness

Responsibilities

Oversee the conduct of your assigned sites; responsible for the training of staff/providers, process development, point of contact for the Head of Operations
Foster strong working relationships with the clinics and serve as the sponsor for clinic related activities
Accountable for enrollment success at sites across all studies; understand revenue expectations
Maintain a significant depth of knowledge and experience in coordinating across multiple therapeutic areas
Assist in the development of the annual site roadmap
Facilitate site qualification, study initiation, and monitoring visits, and study close-out activities
Directing recruitment activities and fostering a team environment to facilitate growth at the site
Work closely with the Quality Assurance Department to ensure quality at the site; create processes and CAPAs to improve trends.
Attend training(s) on leadership, communication, and other topics to help in the management of teams, as required
Conduct 1:1 meetings and annual reviews with site staff
Lead team meetings and set employee expectations
Supervising and/or conducting staff meetings on a regular basis to monitor progress of active clinical research trials and provide communication updates
Manage multiple concurrent trials across multiple study locations
Assist with mentoring and training study team members
Support the collection and review of required essential study documents and reports.
Order supportive study supplies (e.g., contracts, IXRS, lab kits, non-clinical supply materials, imaging and laboratory handling manuals, etc.)
Occasional participation in special project responsibilities and travel to other site locations when needs arise while still maintaining the expectation of your home site