Associate Director of Student Connection and Community

Arizona State University • Tempe, AZ

1d • Hybrid

About The Position

Student Connection and Community is seeking a student and community focused individual for the position of Associate Director of Student Connection and Community. This position is responsible for supporting student leaders and professional staff in the planning, development, implementation and evaluation of programs that promote Student Connection and Community. The Associate Director plays a pivotal role in inspiring and leading a team of professionals, students, and community partners to drive impactful social initiatives. The Associate Director of Student Connection and Community (SCC) will direct, plan, organize and direct the day-to-day operations of Student Connection and Community Downtown, reporting to the Director of Student Connection and Community. The Associate Director will empower the students and staff of SCC with opportunities to become leaders within student clubs and organizations, support advising of Programming and Activities Board, and have oversight of the Downtown student engagement experience. SCC aligns with ASU's commitment to access, excellence, and inclusion. It supports the university's broader mission of providing higher education that drives positive change and tackles complex local and global challenges. SCC promotes personal growth and career development by encouraging leadership, problem-solving, and social innovation. It enhances students' readiness for future careers and contributes to their long-term success. This role will support the overall operations of Student Clubs and Organizations University-wide, supporting over 1,000+ Clubs and Organizations across ASU. The Associate Director will establish clear metrics and evaluation processes to assess the impact of SCC’s programs, both qualitative and quantitative measures. Then using this date to make data-driven insights to make informed decisions and drive continuous improvement. They will manage budgetary and financial resources effectively, seeking additional funding opportunities and partnerships to support the organization's initiatives. They will foster strong partnerships with community organizations, nonprofits, and other stakeholders; overseeing and expanding programs that connect students with community service and social impact opportunities, while maintaining transparency and accountability in organizational operations.

Requirements

• Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Knowledge of college/university student organization advising techniques.
• Knowledge of supervisory practices and principles.
• Knowledge of budget management methods and techniques.
• Knowledge of strategic planning principles and practices.
• Knowledge of principles, concepts, and practices of organizational management.
• Demonstrate leadership skills including working in a team environment and time management.
• Skill in developing and implementing student programming/activities in a higher education setting; including workshops, presentations and events.
• Skill in training college/university students for leadership roles and the ability to build and maintain good working relationships with student and professional staff.
• Skill in coordinating and prioritizing work and activities of self and others.
• Skill in university policy interpretation.
• Skill in verbal and written communication, including basic desktop publishing experience.
• Skill in problem solving and decision-making.
• Skill in planning, analyzing and coordinating activities and establishing priorities.
• Skill in effectively managing, supervising and evaluating assigned staff.
• Skill in program design and development.
• Skill in budget preparation and forecasting.
• Skill in effective communication, both verbal and written.
• Skill in establishing and maintaining effective working relationships

Nice To Haves

• Commitment to values compatible with and supportive of ASU’s charter.
• Demonstrated knowledge of student development theory and practices.
• Demonstrated knowledge of developing and implementing student programs.
• Demonstrated knowledge of management, advising, and supervisory practices.
• Demonstrated knowledge of organizational management principles, concepts and practices.
• Demonstrate knowledge of budget management methods and techniques.
• Demonstrated knowledge of strategic planning principles and practices, including problem solving and decision-making.
• Demonstrated knowledge of planning, analyzing and coordinating activities and establishing priorities.
• Demonstrated knowledge of both verbal and written communication.
• Demonstrated knowledge of establishing and maintaining effective working relationships and working collaboratively towards institutional and divisional goals.
• Demonstrated knowledge of a university setting.
• Demonstrated knowledge of establishing and maintaining effective working relationships.
• Demonstrated knowledge of comfort working in a fast-paced, results oriented environment.

Responsibilities

• Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with members of the community and the community at large from different backgrounds.
• Advance student experiences to cultivate community, healthfulness, and skill building.
• Assist in the development and support of student lead programs, including researching best practices to provide guidance, designing training materials, and support event planning.
• Help student leaders coordinate volunteer activities and service projects, including recruitment and outreach, training, and supervision of volunteers.
• Assist student leaders in engaging with the ASU community, student organizations, and stakeholders to assess interests and needs, and build partnerships.
• Collect and analyze data related to Clubs and Organizations to contribute to continuous program improvement.
• Support communication efforts related to SCC, including social media outreach, website updates, and newsletter development and support as well as develop and deliver SCC training sessions and workshops for volunteers and ASU community members on social change topics.
• Promote SCC within the university community and beyond by developing marketing strategies, maintaining an active online presence, and organizing outreach events to attract new members and partners.
• Collaborate with other departments, organizations, and institutions to expand the reach and impact of SCC's programs and initiatives.
• Manage the SCC physical spaces to ensure that it is well-maintained, clean, and organized, ensuring that the space serves as a welcoming and collaborative environment for students, faculty, and community members.
• Participates in SCC strategic planning and provides local leadership for the planning, implementation, delivery and evaluation of programs and services, and reporting that are consistent with university and Educational Outreach and Student Service’s mission and goals.
• Supports SCC in creating unique student experience. This includes participating in local meetings, supporting local initiatives and overall enhancement of the student experience for ASU students.
• Enhance the student experience at university wide through supervising and supporting staff who advise the SCC team.
• Administer hands-on involvement in the day-to-day operations of SCC, the student team and the programs being planned.
• Support University wide events, such as Move-in and Welcome Week, Homecoming and Family Weekend.
• Collaborate with the other groups on campus, such as the Cultural Connections team, in supporting a diverse range of programs and events that enhance the student experience and fosters feelings of inclusion at ASU.
• Advance student experiences to cultivate community, healthfulness, and skill building
• Develops, maintains, and implements department policies and procedures.
• Participates in assessment efforts within the department, including basic tracking of activities, program evaluation, and measurement of learning outcomes.
• Make suggestions to resolve problems and issues affecting the department and directs measures to improve the effectiveness and efficiency of the department.
• Accountable for fiscal issues related to SCC including budgeting, budget tracking, year-end forecasting, and development of new revenue streams.
• Develops and maintains strong, professional, interpersonal relationships with student leaders.
• Assist in the recruitment, hiring, training, development, supervision, evaluation of professional staff in the assigned areas, as appropriate, to ensure effective staff performance.
• Ensure the responsible planning and expenditure of fiscal resources in a manner consistent with all university policies and procedures and applicable local, state, and federal laws.
• Demonstrate role modeling, ethical decision-making, cultural competency, responsible management, and leadership for students through all actions and communications.
• Represent Educational Outreach and Student Services (EOSS) through attendance and active participation at campus, university and off-campus committees, events and programs.

Benefits

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level