Associate Director of Project Services
About The Position
The Associate Director of Project Services leads and executes the successful launch of new products, process improvements, and technology transfers, with an emphasis on project management and risk mitigation. The role manages Project Managers and a technical team, ensuring projects are delivered on time, within budget, and to required quality standards. It serves as the primary interface between cross-functional teams and Outside Sales for launch execution, overseeing risk analysis, line trials, and initial production activities. The Associate Director leads cross-functional meetings involving R&I, Quality, Production, Engineering, Supply Chain, and Outside Sales, and develops OKRs to guide and evaluate performance. The position also oversees departmental budgets, maintains safe and reliable manufacturing systems, and coaches and develops the Project Services team.
Requirements
- Bachelor’s degree.
- At least 7 years of experience in a cGMP personal care or cosmetic facility.
- Experience developing, deploying, and managing production processes and applications, specifically in packaging or processing.
- Experience working with ERP or LIMS systems.
- At least 5 years of experience managing direct reports.
- Experience managing cross-functional teams.
- Comprehensive understanding of product development, product launch, and product supply chains.
- Strong understanding of Quality systems and requirements for ensuring product quality.
- Strong understanding of stability and compatibility protocols.
- Advanced knowledge of production equipment and associated batching and filling capabilities.
- Strong knowledge of packaging materials, components, and testing methodologies.
- Strong oral and written communication skills.
- Excellent interpersonal and organizational skills.
- Microsoft Office skills, including Word, Excel, PowerPoint, and Project.
Nice To Haves
- Experience in contract manufacturing.
- Experience with SAGE X3.
Responsibilities
- Ensure the safe and consistent execution of launches.
- Lead Project Managers and technical specialists to execute new product launches and technology transfers.
- Plan, coordinate, and execute projects from approval through commercialization in alignment with customer timelines and company objectives.
- Develop risk assessments for product launches, identifying technical and operational risks and mitigation plans.
- Oversee line trials, scale-up to production, and resolution of technical issues arising during trials.
- Oversee Packaging Engineering activities related to line trials, tooling, speed, yields, and clean setups for first production runs.
- Collaborate with R&I, Quality, Operations, Engineering, Supply Chain, and Sales to align technical and operational requirements and execute projects cohesively.
- Maintain and track OKRs for project timelines, launch performance, and team effectiveness.
- Support coding and documentation for components, raw materials, bills of materials, finished goods specifications, and assembly procedures.
- Improve project execution processes to enhance efficiency and reduce time-to-market.
- Develop and manage departmental budgets.
- Coach, mentor, and develop the Project Services team.
- Establish timelines and deadlines for activities needed to move an approved lab batch from lab scale through commercialization.
- Assess product launch feasibility, timing, and technical requirements, and create associated risk assessments.
- Maintain safe and reliable manufacturing systems while improving production rates, efficiencies, yields, costs, and changeovers.
- Collaborate with Sales to ensure communication with customers.
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What This Job Offers
Job Type
Full-time
Career Level
Director
