Associate Director of Program Operations & Strategy

Leading Educators Careers

1d • $89,686 - $114,146 • Remote

About The Position

We're seeking an Associate Director, Program Operations & Strategy—a role where operational excellence directly enables educational impact. You'll be the operational leader that senior program directors depend on to translate ambitious vision into flawless execution. This isn't a behind-the-scenes administrative role; you'll be a strategic thought partner who anticipates needs, surfaces risks early, and makes sound decisions independently. Your work keeps our national initiatives running smoothly, our partners confident in our reliability, and our teams focused on what matters most.
You'll manage multiple complex programs simultaneously within our centralized shared services model, each with its own stakeholders, timelines, and success metrics. From planning virtual and in-person programming to managing data collection processes, coordinating logistics, and synthesizing insights for leadership—you'll own the full operational lifecycle. You'll translate scopes of work into detailed plans, manage dependencies, resolve issues proactively, and deliver the kind of reliable support that builds trust with internal and external partners alike.
You'll also shape how we operate at scale. By designing smarter systems, embedding AI-enabled workflows, and stewarding our knowledge infrastructure, you'll help reduce operational burden across the organization and enable us to deliver consistent excellence with greater efficiency. This is an opportunity to build something meaningful—to be part of a team reimagining what's possible in education while bringing rigor, intention, and operational excellence to everything we do.

Requirements

• 5–7+ years of experience in program operations, project management, or complex operational roles
• Proven ability to translate high-level direction into detailed operational plans
• Strong experience with event planning, logistics, and coordination
• Demonstrated skill in managing multiple projects simultaneously
• Proficiency in project management tools like Asana
• Experience in data collection, analysis, and reporting
• Comfort working independently in dynamic, ambiguous environments
• Interest in leveraging AI and technology to improve operational efficiency
• Practitioner-level AI fluency, with the ability to identify and implement AI-enabled workflow improvements

Nice To Haves

• Background in education, nonprofit, or mission-driven sectors preferred

Responsibilities

• Manage multiple complex programs simultaneously within our centralized shared services model, each with its own stakeholders, timelines, and success metrics.
• Plan virtual and in-person programming.
• Manage data collection processes.
• Coordinate logistics.
• Synthesize insights for leadership.
• Translate scopes of work into detailed plans.
• Manage dependencies.
• Resolve issues proactively.
• Design smarter systems.
• Embed AI-enabled workflows.
• Steward our knowledge infrastructure.

Benefits

• 100% paid medical, dental, and vision coverage for individual employees.
• Additional premium costs are covered 60% by Leading Educators for partners and dependents on medical, dental, and vision plans.
• 4% matching 401k plan
• Flexible Spending Accounts for medical, childcare and commuter expenses
• Employee Assistance Program (EAP)
• 22 days of paid time off per year for the first three years of employment.
• Five additional days of paid time off accrued after the third and sixth year of employment.
• 16 additional paid days off for various holidays, including three floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed