Associate Director of Masters Admissions Systems

Brown University•Glenwood, AL

4d•Hybrid

About The Position

Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world. Brown University offers a flexible work/life balance; summer hours, winter break and a comprehensive Benefits package including time off, annual paid holidays; benefits offerings including health, dental, vision, tuition assistance, retirement, wellness, employee discounts and more. To learn about Brown University’s benefits, visit the University Human Resources web page for further information. Brown University’s School of Professional Studies (SPS) brings a Brown education to new audiences of learners: those focused on the development of skills and a breadth of knowledge necessary for professional success and leadership. We leverage Brown’s intellectual centers of excellence, rigorous teaching, and developmental approach to learning in a range of programs, including serving students outside of traditional degree programs. We partner with Brown departments, centers, institutes, and schools to develop degree and non-degree programs, and to support the recruitment, retention, and placement success of master’s students, including traditional, non-traditional, and professional students.

Requirements

Bachelor’s degree required
Minimum of 5 years’ experience in admissions systems or equivalent experience.
Expert-level knowledge of Technolutions Slate (Rules, Configurable Joins, Portals).
Ability to translate broad institutional goals into technical system requirements.
Demonstrated ability to architect solutions for intricate, multi-departmental workflows.
Proven success in managing large-scale, high-stakes system migrations or upgrades.
Knowledge of integrated student database systems
Demonstrated consulting and analytic skills
Demonstrated creative problem-solving and strategic thinking skills
Experience analyzing business requirements and developing project plans
Customer service focus
Excellent organizational skills
Excellent verbal and written communication skills
Professionalism, tact, judgment and flexibility
Ability to work well under pressure and in a team setting
Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds

Nice To Haves

Experience developing and providing training to diverse populations of users
Experience translating data and business process needs between end users and technical staff
Experience with SQL, HTML, and CSS to customize queries, reports, forms, portals, and dashboards in Slate, and a desire to increase proficiency

Responsibilities

Serves as the primary architect and strategic lead for management of admissions systems for the Division of Master’s and Professional Programs across campus.
Responsible for the technical health and innovation of the CRM (Slate) across 45+ master’s programs and executive education portfolios, this role is the creator of system solutions.
Working closely with leadership, this individual is responsible for the functional and technical management of the CRM (Slate) and the interface with the University’s student information system (Banner).
Will work collaboratively with Brown departments including the Office of Information Technology, Financial Aid, the Registrar, the Graduate School, and Brown’s academic Schools and Departments to support master’s and executive education enrollment functions.
Represents the Division of Master’s and Professional Programs in campus-wide meetings and regional and national conferences related to technology.
Serves as the primary technical contact with the vendor Technolutions.
Drives the long-term technical roadmap, overseeing annual cycle transitions, one-one program launches, system upgrades, and the integration of emerging technologies to ensure a world-class applicant, faculty and staff experience.
Requires a visionary approach to system architecture, balancing the complex needs of diverse academic departments with the necessity for a unified, scalable school-wide infrastructure.