Associate Director of International Human Resources - Employee

Project Hope

4d•$115,000 - $125,000•Hybrid

About The Position

The Associate Director of International Human Resources provides strategic and operational HR leadership that advances organizational priorities while ensuring compliance with U.S. and international employment laws and best practices. This role is responsible for the oversight of all international HR matters, including recruiting and general HR operations. The Associate Director will oversee a team of regional HR Officers, who collectively will work with regional HR teams to support HR operations in each field office. This role partners closely with senior leaders, managers, and the global HR team to design and deliver effective HR programs across talent management, employee relations, compliance, compensation, benefits, and organizational development. The role has primary responsibility for the international workforce and oversight of HR team members and service delivery for international operations. The Associate Director will play a critical role in shaping a positive employee experience and translating people strategy into effective, compliant execution across the international workforce.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.
At least 8 years of progressive HR experience, including leadership and management responsibility across core HR functions.
Experience in nonprofit, humanitarian, global health, or international development organizations preferred.
Strong knowledge of U.S. and International employment laws and HR best practices, including Expats, in-country local, and US multi-state compliance.
Demonstrated experience supporting a distributed or multi-state U.S. and international workforce.
Proven ability to lead HR functions in growth, transformation, or changing environments.
Experience working with HRIS systems and leveraging HR data and analytics to inform decision-making.
Strong leadership, people management, and team development skills.
Excellent communication, influence, and stakeholder management capabilities.
High attention to detail with a commitment to operational excellence and compliance.
Ability to balance urgency with risk mitigation, quality, and sound judgment.
Strategic thinker with strong execution skills and the ability to translate strategy into action.

Nice To Haves

Master’s degree preferred.

Responsibilities

Ensure a high-quality onboarding experience that sets new hires up for success and compliance.
Lead and develop HR staff, fostering a culture of accountability, collaboration, and continuous improvement.
Oversee HR operations within each region and country HR staff.
Develop and recommend improvements to international HR policies, programs and procedures to improve effectiveness of HR and operations.
Oversee effective use and continuous improvement of HR systems (e.g., HRIS) to ensure data integrity, reporting accuracy, and operational efficiency.
Establish and monitor service standards to ensure timely, consistent, and high-quality HR support to managers and employees.
Translate people strategy into specific plans that reflect legal, cultural, and operational realities.
Provide consultative guidance to international staff at all levels while serving as subject matter expert on best practices and issues related to Expat, local and national staff.
Partner with Global Health on HR components of strategy to ensure successful implementation.
Contribute to enterprise-wide HR initiatives, including performance management, workforce planning, and HR systems enhancements.
Champion Belonging and Impact practices across talent processes and employee experience initiatives.
Establish and monitor key HR metrics (e.g., turnover, engagement, performance) and use data insights to drive continuous improvement and inform leadership decisions.
Management and cultivation of a consultant database to allow for quick engagements of technical resources.
Lead complex employee relations matters, including investigations, performance concerns, disciplinary actions, and conflict resolution, ensuring consistency and fairness.
Partner with country level staff to improve HR service delivery and applicable HR practices while addressing country-specific HR concerns and challenges.
Oversee field office handbooks, compensation and other related business concerns to ensure compliance with local labor laws and Project HOPE business operations.
Advise managers on performance management, coaching, and corrective action in alignment with organizational values and international policies.
Ensure consistent application of policies and equitable outcomes across employee relations matters to mitigate organizational risk.
Support and monitor compliance with all U.S. employment laws (e.g., FLSA, FMLA, ADA, EEO, wage and hour) and international country laws.
Collaborate with the Legal & Compliance team to ensure proper hiring mechanisms are in place for Expat and local national staff where not registered at country level.
Partner with Legal counsel on sensitive personnel matters and employment-related risk.
Maintain accurate, compliant HR documentation and records to support internal audits, reporting requirements, and legal defensibility.
Manage international recruitment for local and program positions, in partnership with talent acquisition team and local HR staff.
Partner with compensation and benefits team to ensure consistent and compliant application of compensation and benefits programs globally and provide input on international benefits, including R&R Policy, Danger/Hazard Pay, etc.
Partner with leadership and Finance to ensure compensation decisions are aligned with organizational strategy, budget, and market competitiveness.