Associate Director of Housing

Volunteers of America Mid-States•Louisville, KY

About The Position

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! Under direction, coordinates and supervises regional residential operations for VOA Home programs in Kentucky.

Requirements

Master’s Degree in human services or a related field with a minimum of five (5) years of experience in residential settings; a person with a related Bachelor’s degree and 10 or more years of related work experience; a person with 13 years of experience in the field with no degree.
This position also requires an additional two years’ experience managing projects and/or teams.
Knowledge of problems associated with families who are homeless or at risk of homelessness required.
Experience supporting families experiencing homelessness, including strengths-based engagement and safety-focused intervention.
Knowledge of the emotional, developmental, and environmental impacts of homelessness on adults and children.
The position requires a demonstrated ability to direct multiple, complex and diverse programs.
It requires proven ability in program development and implementation, policy development, program integration, management team building and budgetary planning and oversight.
Demonstrate understanding of trauma-informed care principles and their application in residential settings.
Ability to guide staff in trauma-responsive practices, crisis stabilization, and de-escalation techniques.
The position requires strong business acumen and a reasonable combination of the following skills and abilities: fund-raising, grant-writing, budget development and management, property management, advocacy, resource development, public relations, and training.
Must have a commitment to the principles of the project, excellent verbal and written communication skills, high degree of organization, and creative problem solving skills.
Must have the ability to exercise tact, diplomacy, judgment, discretion and honesty.
Must learn and apply agency, personnel and program policies and procedures, and stipulations of the grant contract.
Must have personal automobile, valid driver’s license, liability insurance, and be willing and able to travel between locations.
We hire, fire, and promote based on our five core values of commitment, compassion, diversity, justice, and integrity. These values run through our entire culture so it’s important to us that you truly believe in these values too.

Responsibilities

Strong knowledge about VOA Home programs and the ability to supervise and train staff in both programs.
Supervises and trains appropriate staff in proven residential practices.
Supervises and trains appropriate staff in assessing, referring, and enrolling target population.
Supervise and trains appropriate staff in creating and processing all internal / external reports and compliance with Council on Accreditation standards and PQI.
Assists in creating and processing Strategic Plans.
Assists in in creating, processing, and updating Policy and Program Manuals.
Assists in developing and maintaining program budgets.
Ensures program compliance and satisfaction with funder requirements.
Assist in developing and maintaining positive relationships with funding and regulatory agencies by ensuring timely reporting of programs, good to excellent review funder results, seizing opportunities to develop personal professional relationships, etc.
Assist in developing new programs.
Performance quality improvement (PQI) duties as assigned by supervision & PQI committee.
Must be able to handle personnel issues appropriately and according to VOA policies as they arise.
Must provide appropriate and regular supervision to direct reports.
Must perform external relations activities as needed.
Advocate for families, integrating cultural values into their service needs.
Identify systemic barriers and communicates with organizational leadership about these barriers to work collaboratively to find viable solutions.
Maintain high level of integrity for program.
Must be able to perform daily administrative duties as required.
Must participate in VOA meetings as needed either in person or through the use of technology.
Participate in community/state committees on behalf of target population and Volunteers of America.
Conduct case record reviews.

Benefits

Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts
Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
All company paid benefits and paid time off effective day one
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development