Associate Director of Growth, Data, & Research

Lutheran Social Service of Minnesota • Saint Paul, MN

3d

About The Position

The Associate Director of Growth, Data, & Research owns reporting, analytics, data governance, and data communications for fundraising, customer engagement, volunteerism, and other growth functions. The position provides strategic data and research support for fundraising, outreach, sales, volunteer engagement, and service-line operations. This role translates complex data into clear insights that help the Growth team, executive leaders, finance and accounting, and Lines of Service partners make informed decisions and advance shared organizational growth priorities. This role leads the Growth Data and Research teams, ensuring accurate data management, gift entry and accounting, and mail list management.

Requirements

• Bachelor's degree or equivalent experience required.
• 7+ years of experience in development, fundraising operations, data management, sales support, outreach analytics, or a related field required.
• 3+ years of database management or research experience required.
• Experience leading teams, developing staff, managing priorities, and improving data operations required.
• Demonstrated ability to analyze data and communicate clear, actionable findings through reports, dashboards, segmentation, queries, exports, and executive-ready materials.
• Excellent communication, problem-solving, prioritization, diplomacy, attention to detail, and ability to manage complexity across varied stakeholder needs required.

Nice To Haves

• Raiser's Edge experience preferred.

Responsibilities

• Owns reporting, analytics, data governance, and data communications for fundraising, customer engagement, volunteerism, and other growth functions.
• Provides strategic data and research support for fundraising, outreach, sales, volunteer engagement, and service-line operations.
• Translates complex data into clear insights that help the Growth team, executive leaders, finance and accounting, and Lines of Service partners make informed decisions and advance shared organizational growth priorities.
• Leads the Growth Data and Research teams, ensuring accurate data management, gift entry and accounting, and mail list management.
• Ability to lead cross-functional work with Development, Growth, Finance and Accounting, Marketing and Communications, Lines of Service, and statewide leadership.

Benefits

• Childcare assistance
• Discounts on events and services
• Employee assistance program
• Financial counselling
• Wellness program
• UKG Wallet (access payroll dollars before payday)
• Medical insurance (for employees working 30+ hours a week)
• Dental insurance (for employees working 30+ hours a week)
• Life insurance (for employees working 30+ hours a week)
• Vision insurance (for employees working 30+ hours a week)
• 403(b) plan with a match (for employees working 30+ hours a week)
• Other ancillary plans (for employees working 30+ hours a week)
• Generous PTO plan
• Paid holidays
• Float days
• Paid training during orientation and throughout employment
• Opportunities to grow career at LSS within 24+ different services
• Diverse workplace
• ALIVE Workplace (Supportive, Positive, Healthy and Fun)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level