Associate Director of Data & Evaluation

Ruby's Place•Oakland, CA

12h•Hybrid

About The Position

Ruby's Place dba Restorative Pathways (RP) is an innovative nonprofit committed to ending domestic violence, human trafficking, and violent crime through hope, advocacy and connection. Our services include emergency shelter, transitional housing, rental subsidies, mental health services, substance recovery, and wrap-around services. All our services are trauma-sensitive and client-centered and are provided at no cost to our clients. All programs are low barriers. RP is led by survivors with a focus on reflection, innovation, and connection. We believe in fostering relationships, both in our direct service work and throughout our internal work culture. We aim to cultivate a workplace that appreciates and emphasizes the voices of those most impacted by violence. We recognize these voices are vital to interrupting the cycle of violence and transforming lives towards safety, unity, and trust.

Requirements

Bachelor’s degree in Information Systems, Data Management, Computer Science, or a related field (or equivalent combination of education and experience), preferred
2–5 years of experience managing data systems, databases, or case management platforms (e.g., HMIS, Looker, Clarity, or similar), strongly preferred.
Proficiency in database management, data entry protocols, and data integrity best practices.
Strong understanding of data privacy, security standards, and compliance requirements (e.g., HIPAA, confidentiality protocols, or funder reporting guidelines).
Demonstrated ability to develop and maintain data tracking systems, dashboards, and reporting tools.
Experience supporting program teams with data collection, quality assurance, and performance reporting.
Strong troubleshooting skills with the ability to identify system issues and implement timely solutions.
Ability to train staff on data systems, workflows, and compliance expectations in both group and 1:1 settings.
Excellent organizational skills with strong attention to detail and accuracy.
Effective communication skills with the ability to translate technical concepts into user-friendly guidance.
Ability to manage multiple priorities, meet deadlines, and work both independently and collaboratively.
Demonstrated commitment to trauma-informed practices and serving survivors of domestic violence and human trafficking
Able to complete a background check, fingerprinting (Live Scan), and completion of all Community Care Licensing requirement documents. Able to meet all licensing requirements of Community Care Licensing.

Responsibilities

Oversee daily operations of the entire data team, including the Data &Evaluation Coordinator
Manage and maintain all data systems to ensure accuracy, integrity, and consistency across programs.
Ensure timely and accurate submission of required reports, including internal, funder, and compliance reporting.
Develop, monitor, and improve data workflows, tracking tools, and reporting processes.
Conduct regular data quality assurance reviews and implement corrective actions as needed.
Provide training, technical assistance, and ongoing support to staff on data systems, data entry protocols, and reporting requirements.
Collaborate with program and operations teams to align data collection with program outcomes and organizational goals.
Partner with the leadership team to design and execute data collection, evaluation, and reporting frameworks that drive the agency's strategic vision and long-term goals.
Provide dashboards, reports, and data insights to the leadership team to support decision-making and drive the agency's Data & Evaluation strategy.
Ensure compliance with all data privacy, confidentiality, and regulatory requirements.
Actively participate in reflective supervision
Create and maintain documentation of processes and procedures in relation to duties of the job
Other duties as assigned by your supervisor