Associate Director of Bursar

New York Institute of Technology•Old Westbury, NY

1d•$80,000 - $85,000•Hybrid

About The Position

New York Institute of Technology seeks an Associate Director of Bursar, located at the Old Westbury campus. Reporting to the Director of Student Accounts and Loans, the Associate Director of Bursar provides operational oversight of the University’s student billing functions, ensuring accurate assessment, billing, collection, and reconciliation of tuition, fees, housing, and other student charges. This position is responsible for safeguarding tuition revenue through strong internal controls, compliance with institutional policy and accounting standards, and the effective use of automated billing systems. The role serves as the functional/transactional owner of student billing operations within the student information system, partnering closely with Finance, Information Technology to support system configuration as needed, testing, enhancements, and issue resolution related to tuition calculation, refunds, late fee assessments, financial registration blocks, housing clearances, third party billing to include Veterans, 1098T processing and statement generation. This position plays a critical role in financial tracking and reporting, audit preparation, reconciliation, compliance, website/publication accuracy and data integrity, supporting both internal and external audits. Through collaboration with Enrollment Services, Partners, Finance, IT, and external stakeholders, the Associate Director, Bursar ensures timely, accurate billing and clear communication while continuously improving the student financial experience and protecting institutional revenue.

Requirements

Bachelor’s degree in accounting, Finance, Business Administration, or related field is required.
Experience in 1098T processing and compliance.
Three to five years of progressively responsible management of Student Accounting or Accounts Receivable team experience is required.
Strong knowledge of accounting principles, accounts receivable, and internal controls.
Demonstrated ability to manage complex billing operations and multiple deadlines.
High level of analytical, organizational, and problem-solving skills.
Ability to work independently while collaborating effectively across departments.
Excellent written and verbal communication skills.
Strong interpersonal skills with the ability to build trust and influence stakeholders.
Demonstrated leadership, coaching, and process-improvement capabilities.
High level of integrity, confidentiality, and ethical standards.

Nice To Haves

Experience in higher education, nonprofit, or governmental accounting is strongly preferred.
Advanced computer proficiency, including Microsoft Excel, Word, Ring Central, email, and student information systems to include PeopleSoft, Workday, Workday student is preferred.

Responsibilities

Oversee the end-to-end student billing lifecycle, including tuition and fee assessment, billing statement generation, third party accounts receivable tracking, late fee processing, and balance resolution.
Partner with Finance in creating/organizing the annual tuition and fee rate sheet.
Assist with student system set up and testing.
Update the web with new rates.
Maintain tuition and fee data across University publications, websites, bulletins, surveys, and official reporting sources to ensure consistency and accuracy.
Review contracts/MOUs (special programs/reduced rate programs) to ensure tuition and fee rates are up to date to build tuition and fee tables in student system and assist with third party billing.
Work with the Financial Aid Department and Accounting to ensure timely reconciliation of funds for eligible programs, including the NY State TAP, Veterans, PHD Stipends, and Unposted Aid.
Refunds to third party.
Knowledge of NYS Unclaimed Funds process.
Experience with Tungsten Network for Veterans Billing and certification.
WAWF Billig.
Reconciliation with ECSI and Perkins Collections and HPSL compliance.
Review, update, and generate, weekly and monthly student billing statements, ensuring accuracy, completeness, and compliance with institutional policies.
Monitor accounts receivable activity daily, analyzing payment trends, aging, and variances with year-over-year comparisons.
Post, review, and reconcile late fees according to approved schedules, documenting trends and prior-year comparisons.
Serve as the primary functional lead for student billing system configuration, maintenance, testing, and enhancements.
Assist with student system tables with all new tuition, fee, adjustment calendars, course fee, insurance, dorm rates, etc. for each academic year.
Assist with new system implementations, testing and training and documentation of procedures.
Assist with implementation, testing of upgrades for third Party Partners. Illumia, BankMobile, Flywire, Transfermate and other third-party systems.
Partner with Information Technology on system programming, testing, and implementation of updates related to billing, refunds, registration blocks, and fee.
Establish and maintain strong internal controls to ensure data accuracy, system integrity, and compliance with accounting and audit standards.
Document billing procedures, system processes, and control activities to support continuity and audit readiness.
Communications management of department updates and deadlines to include emails and mass communications to students for outreach on Dorm clearances, Refunds, payment plan offerings, late fees and due date reminders.
Analyze and track blocked student populations and balances on a weekly basis with year-over-year reporting.
Develop, schedule and generate pre-registration and billing-related communications to students, ensuring timely, clear, and compliant messaging.
Prepare enrollment, billing, financial block, and related lists/reports to support proactive student outreach and decision-making.
Prepare reconciliations and reports related to tuition revenue, accounts receivable, and student billing activity.
Oversee, maintain and monitor student AR charge and revenue recording programs on a weekly basis.
Provide supporting documentation, schedules, disclosures, and assist with internal and external tuition revenue audits.
Identify opportunities for process improvements, automation, transparency and risk reduction within billing operations.
Demonstrate leadership through coaching, collaboration, and accountability, supporting team effectiveness even without direct supervisory responsibility.
Stay informed of best practices, regulatory changes, and emerging trends in higher education student billing and accounts receivable.
Perform other related duties and projects assigned.