Associate Director of Advising

Regent University•Virginia Beach, VA

8d•Onsite

About The Position

The Associate Director of Advising will assist the team in achieving enrollment goals by ensuring student success strategies are implemented in all interactions with students. The Associate Director of Advising is responsible for leading a group of team coaches and is responsible for the professional accountability and development of the advisors under each coach.

Requirements

Bachelor's Degree
Higher education experience
Excellent analytical thinking
Strong computer literacy in Microsoft Office, web-based resources, CRM systems, and email
Ability to be a motivated self-starter
Ability to maintain prospect, applicant, student, and staff confidentiality
Heart for the personal, spiritual, and professional development of staff and students
Excellent people, persuasion, and communication skills
Commitment to Regent’s core values of Excellence, Innovation, and Integrity

Responsibilities

Oversee team coaches to ensure academic advisors are held accountable to department KPI’s and program knowledge in all conversations with current students.
Lead coaching initiatives that improve student retention by equipping advisors to deliver informed, compassionate, and student-centered conversations that promote persistence and success.
Conduct routine one-on-one and group meetings with each team coach and provide a template for which to evaluate each of their team members and program numbers under their purview.
Develop team coaches with intentional professional development, regular feedback, and projects which sharpen their skills for potential future opportunities.