Associate Director of Accounts Payable

Prime Healthcare•Ontario, CA

2d•Onsite

About The Position

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0 million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team! The Associate Director of Accounts Payable (AP) provides enterprise leadership for the AP shared services function across all hospital entities. The role leverages deep subject matter expertise to implement and optimize systems and processes that drive operational efficiency and desired business outcomes. Responsibilities include oversight of invoice ingestion and processing, procure-to-pay workflows, vendor management, and disbursements, ensuring standardized processes, compliance, and effective financial stewardship. This procure-to-pay role will be responsible for delivering exceptional customer service to both internal and external stakeholders across the system and is accountable for ensuring adherence to established vendor, procurement, and payment policies/procedures. The Associate Director will play a pivotal role in championing and implementing automation, driving process improvements, strengthening controls and enhancing day-to-day AP operations for invoice visibility, payment accuracy/timeliness, customer service improvements, productivity KPI monitoring, SLA performance, and overall cost efficiency. Additionally, this role oversees the resolution of payment issues, exception management, and team development initiatives to reduce manual effort, minimize errors, and enhance financial visibility. The position will partner closely with executive leadership, supply chain, finance, PrimEra and IT to ensure AP practices align with organizational objectives, regulatory requirements, and enterprise-wide standardization initiatives.

Requirements

Bachelor’s Degree in finance, accounting, or an equivalent amount
Accounts Payable (AP) specific experience (more than 7 years)
Demonstrated subject matter expertise in procure-to-pay roles with a track record of progressive AP leadership and operations experience (more than 5 years)
Experience with ERP systems (e.g., Lawson, Oracle) and AP automation tools (e.g., Brainware, On-Base, ImageNow, Concur, GHX, Kofax)
Expertise in leading Accounts Payable operations organization-wide within a large complex enterprise setting, including evaluation of AP processes, identification of bottlenecks, and implementing process improvements where needed
Possess strategic planning, functional and leadership skills to develop and execute upon a 3-year plan to promote continuous innovation and motivate team members to achieve defined milestones
Demonstrated success in leading AP automation projects, including vendor and technologies evaluation, system selection, implementation, and optimization
Prior experience in successfully leading the implementation and integration of AP automation software to ensure a smooth transition
Proven leadership capability, efficient communication skills, and coaching skills to define and ensure proper training for AP staff on software tools, policies and processes
Strong change management and implementation skills
Prior experience working across functions, business segments for a large company with oversees support
Ability to analyze and improve complex processes using data-driven insights
Experience presenting to executives and addressing concerns about hurdles in changing processes

Nice To Haves

Prior experience in a health system, integrated delivery network (IDN), or multi-entity healthcare organization strongly preferred
Relevant professional certifications and acknowledgements

Responsibilities

Oversight of invoice ingestion and processing
Procure-to-pay workflows
Vendor management
Disbursements
Ensuring standardized processes, compliance, and effective financial stewardship
Delivering exceptional customer service to both internal and external stakeholders
Ensuring adherence to established vendor, procurement, and payment policies/procedures
Championing and implementing automation
Driving process improvements
Strengthening controls and enhancing day-to-day AP operations for invoice visibility, payment accuracy/timeliness, customer service improvements, productivity KPI monitoring, SLA performance, and overall cost efficiency
Overseeing the resolution of payment issues, exception management, and team development initiatives
Partnering closely with executive leadership, supply chain, finance, PrimEra and IT to ensure AP practices align with organizational objectives, regulatory requirements, and enterprise-wide standardization initiatives