Associate Director, New Capabilities & Program Lead
About The Position
This role is accountable for operating the central program office for the US New Capabilities & Adoption function, integrating portfolio planning, governance, roadmap tracking, stakeholder routines, capacity signals, and value realization across AI learning, self-service AI adoption, PM capability, change enablement, and SPT communications. The Associate Director, US New Capabilities Program Lead is responsible for owning functional operating cadence, roadmap integration, action tracking, KPI reporting, risk/dependency visibility, budget and vendor coordination support, and executive materials for the ED and pillar leads. This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require up to 20% travel as defined by the business (domestic and/ or international).
Requirements
- Bachelor’s degree in business or related field
- 7+ years in program management, business operations, strategic operations, transformation office, capability building, or consulting.
- Experience with commercial transformation, learning operations, AI adoption, or change enablement experience.
- Experience running complex cross-functional operating cadences, dashboards, executive materials, and action tracking.
- Strong PowerPoint, Excel, project tooling, stakeholder management, and written communication skills.
- Ability to operate with confidential and ambiguous information in a senior-stakeholder environment.
Nice To Haves
- Pharma/healthcare industry background
- Experience with KPI dashboards, portfolio routines, vendor coordination, and enterprise governance forums.
- Advanced degree (MBA, MS, or equivalent) preferred
Responsibilities
- Build and maintain the integrated US New Capabilities & Adoption roadmap across all pillars, including milestones, owners, dependencies, risks, and value measures.
- Run planning rhythms, leadership team agendas, decision logs, action trackers, and executive updates for the function.
- Coordinate intake and prioritization of capability-building needs so the function does not become a request queue or training factory.
- Establish common KPI definitions for adoption, learning effectiveness, readiness, usage, productivity, and value realization.
- Support budget, vendor, resource, and capacity planning in partnership with Finance and functional leads.
- Maintain documentation standards, SharePoint/Teams structures, governance archives, and reusable templates.
Benefits
- health, life and disability benefits
- a 401(k) with company contribution and match
- performance-based cash incentive
- eligibility to be considered for annual equity awards
- generous time off package including vacation, personal days, holidays and other leaves
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
